Oral Surgery Partners · 1 day ago
Patient Coordinator
Warrenton, Virginia, United States
Full-time
Onsite
New Grad, Entry LevelOral Surgery Partners is a healthcare provider specializing in oral surgery, and they are seeking a Patient Coordinator to ensure smooth and efficient patient flow within their practice. The role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.
Health CareHealth DiagnosticsMedical
Responsibilities
Greet and welcome patients upon arrival
Assist patients with check-in and check-out processes
Provide information on clinic policies, procedures, and services
Answer patient phone calls and address inquiries promptly and professionally
Schedule and confirm patient appointments, ensuring optimal appointment utilization
Monitor schedules for patient cancellations and follow-up with patients that need to reschedule
Maintain and update patient records in the electronic health record (EHR) system
Coordinate referrals, diagnostic tests, and follow-up appointments
Verify patient insurance information and manage prior authorization processes
Handle billing and payment processes, including collection of co-pays and outstanding balances
Prepare and manage patient forms and documentation
Serve as a liaison between patients, healthcare providers, and other staff members
Communicate effectively with clinical staff to ensure patient needs are met
Facilitate communication regarding patient care plans and instructions
Always maintain a high standard of customer service and professionalism
Address patient complaints and escalate issues to management when necessary
Strive to create a positive and supportive environment for patients and their families
Adhere to all healthcare regulations and privacy laws, including HIPAA
Ensure patient confidentiality and security of sensitive information
Follow clinic policies and procedures to maintain compliance with healthcare standards
Qualification
Required
High school diploma or equivalency, required
Strong organizational skills and the ability to manage multiple tasks concurrently
Excellent interpersonal and communication skills, with a patient-centered approach
Approachable, professional demeanor
Detail-oriented and thorough in task execution
Ability to work well under pressure in a fast-paced environment
Team player with excellent collaboration skills
Preferred
Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable
Proficiency in using electronic health record (EHR) systems and other office software
Knowledge of relevant regulations and compliance requirements in healthcare
Company
Oral Surgery Partners
Oral Surgery Partners is an oral surgery practice management company that provide services for your oral surgery practice.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$75MKey Investors
Sheridan Capital Partners
2024-06-20Debt Financing· $75M
Leadership Team
John Cline
CEO
David Andrews
Chief Financial Officer
Recent News
Mergers & Acquisitions
2025-07-18
Company data provided by crunchbase