Travis Credit Union · 2 weeks ago
ACH Specialist
Vacaville, California
Full-time
Onsite
Entry, Mid Level
$21.57/hr - $26.65/hr
1+ years expTravis Credit Union is a financial institution seeking an ACH Specialist to manage Automated Clearing House transactions. The role involves processing ACH transmissions, resolving disputes, ensuring compliance with regulations, and maintaining accurate records to enhance member experience.
CommunitiesInternet
Responsibilities
Creates and balances the Return file for rejected transactions
Researches, processes and resolves ACH transaction disputes, miss-posts, errors and ACH related inquires
Researches and makes complex decisions on transaction exceptions using established National Automated Clearing House Association (NACHA) rules, Federal Reserve Bank (FRB) operational circulars and Travis Credit Union polices and procedures
Processes death notifications received from in-house, the Social Security Administration, reclamation, or any other source by using NACHA rules and the US Treasury Green Book regulations
Processes, researches, updates and maintains Payroll Allocations using the Payroll Manager program. Replies to related inquires
Posts, researches and brings resolution to returned Originations such as Pre Authorized share and loan transactions, Accounts Payable, Vendor Originations, and responds to related inquiries
Audits and performs maintenance on Pre Authorizations. Notifies appropriate members and agencies with findings
Processes the FRB settlement for ACH files received and makes the appropriate daily settlement entries
Responsible for the preparation and execution of assigned General Ledgers and clears outstanding items related to ACH files, prepares and assists with daily and month-end reconcilements of related General Ledger accounts
Maintains accurate, organized, and timely filing of paperwork
Identifies and escalates non-routine transactions and exceptions to minimize and eliminate potential fraud situations
Troubleshoots issues related to applications used as needed
Stays current and ensures compliance with applicable laws, regulations and governing rules as well as with credit union policies and procedures
Participates in Disaster Recovery and Contingency testing as required
Determines methods and procedures on new assignments and may coordinate activities of other personnel
Qualification
Required
HS Diploma or equivalent
Minimum 2 years related work experience
Knowledge of ACH processing, accounting principles and payment industry
Must be a quick learner in order to acquire and keep up-to-date with applicable NACHA rules, Federal Reserve Bank operational circulars, and US Treasury Green Book regulations
Researches, processes and resolves all ACH related issues, disputes, discrepancies, and inquiries
Sound understanding of credit union products and services
Sound understanding of systems and applications used for processing ACH transactions and allocations, return files, originated transactions and General Ledger functions
Excellent member service skills to include answering the phone and dealing with internal and external members in a polite and courteous manner
Strong organizational skills, the ability to work in a fast-paced, team-oriented environment, and accurately complete multiple tasks within required timeframes with minimal supervision
Effective professional verbal and written communications skills
Effectively communicates all auditing issues, errors, and/or discrepancies with management, compliance, and related branch or department
Proficient in MS Office products (Word, Excel and Outlook)
Strong math skills, detail-oriented, accurate data entry skills and problem solving skills
Benefits
Competitive medical, dental, and vision insurance
Mental health offerings
Employee performance incentive plan
Merit increases
401(k) program with immediately vested employer match
Generous holiday and vacation policy
Extensive TCU specific perks like employee loan and credit card discounts
Company
Travis Credit Union
Travis Credit Union (TCU) was founded on the principle of People Helping People.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant
Leadership Team
Chris Germann
Managing Director, Payment Services
Recent News
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