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Infojini Inc · 1 day ago

Paralegal

Albany, NY

Contract

Onsite

New Grad, Entry Level

Infojini Inc is seeking a Paralegal to assist in evaluating External Appeal applications and investigating complaints against regulated insurance companies. The role involves communication with various parties, maintaining organized electronic case files, and ensuring compliance with legal mandates.

Information Technology

Hiring Manager

Siddhi Yadav

Responsibilities

Evaluate External Appeal applications for eligibility based on requirements in Insurance Law Article 49

Request necessary information from appropriate party and respond to questions about the process

Investigate complaints against regulated insurance companies, applying mandates in Insurance Law and provisions in the approved policy

Request necessary information from appropriate party and communicate findings when the investigation is complete

Screen requests for External Appeals in accordance with the Federal No Surprise Act

Screen requests for External Appeal in accordance with Insurance Law, Regulation, and the established protocols

Act as liaison using written and verbal communication for administrative processes with consumers and representatives of financial entities

Keep electronic case files updated, complete and organized

Research, process, and resolve consumer and provider complaints

Qualification

Paralegal CertificateInsurance Law knowledgeMicrosoft Office proficiencyProject managementVerbal communicationWriting skillsInterpersonal skillsDetail-orientedTeamwork