Global One Media Group · 1 week ago
Sales and Client Services Director
New York, United States
Full-time
Hybrid
Mid, Senior Level
7+ years expGlobal One Media Group is seeking a Sales & Client Services Director to lead client relationships and oversee a team of Account Managers and Executives. The role involves managing commercial initiatives, ensuring a high-touch client experience, and collaborating with internal teams to deliver impactful campaigns.
AdvertisingContent MarketingCreative AgencyDigital MarketingFinanceService Industry
Responsibilities
Own the overall relationship with a portfolio of public-company clients, serving as their senior point of contact
Stay proactively on top of each client’s news, milestones, financings, and priorities — always asking:
“What’s happening with this client, and what two things can we do for them this month that are outside the box?”
Provide a boutique, white-glove agency experience: strategic check-ins, helpful ideas, value-add initiatives — even when they’re not strictly “billable.”
Create “WOW moments” with thoughtful business development intros, investor connections, or strategic suggestions
Organize and lead client review calls, roadmap sessions, and monthly/quarterly strategy check-ins
Identify opportunities to expand existing client programs (new channels, higher-volume campaigns, influencer programs, investor events, etc.)
Work closely with the Co-Founders on proposals, renewals, and upsell packages — then lead the commercial conversations
Make high-value introductions (funds, investors, media, partners) that strengthen trust and deepen relationships
Support new business by joining sales calls as the senior client-delivery voice
Lead, coach, and manage a team of 7 Account Managers, Account Executives and Account Coordinators
Set clear priorities, remove blockers, and ensure workloads are manageable and structured
Ensure strict adherence to internal SOPs: timely follow-ups, clear briefs, polished deliverables, and on-time execution
Maintain exceptionally high standards of communication - every email, deck, report, and message must be accurate, on-brand, and professional
Represent Global One Media at industry conferences, roadshows, and capital markets events
Visit key clients in person to strengthen long-term relationships
Travel occasionally to our offices in Asia for internal alignment and leadership meetings
Qualification
Required
7+ years in a senior client-facing or commercial role
Proven sales experience: upsells, renewals, expansions, and closing B2B deals
Experience in Investor Relations, capital markets, or working with publicly listed companies
Background in a digital marketing or agency environment is a strong advantage
Leadership experience managing international teams across time zones
Relationship-driven, strategic, and commercially minded
Thrives in a fast-paced, high-growth environment
Proactive, detail-oriented, and accountable — you don't drop balls
Highly professional in all written, verbal, and Zoom communication
Strong international mindset with the ability to collaborate effectively across cultures and time zones
Must be based in New York, U.S.A. or surrounding areas, working full-time on EST
Remote role with occasional travel for clients, events, and internal meetings in Asia
Benefits
Travel opportunities for conferences, client meetings, industry events, and internal leadership sessions in Asia.
Competitive compensation aligned with the seniority and scope of the role.
Company
Global One Media Group
Global One Media is a full-service, investor-focused digital marketing agency solving the needs of publicly traded companies.
11-50 employees
Funding
Current Stage
Early StageRecent News
Humanoid Global Holdings Corp.
2025-11-27
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