Apply on Employer Site

Addus HomeCare · 1 day ago

Home Care Service Coordinator

Las Cruces, NM

Full-time

Onsite

Entry Level

1+ years exp

Addus HomeCare is focused on helping older adults and individuals with disabilities live safely and independently at home. They are seeking a driven and organized Service Coordinator to manage caregiver scheduling, ensure quality service, and conduct in-home visits.

Hospital & Health Care

Responsibilities

Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence

Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted

Contacts care providers and clients to provide service updates

Conducts monthly client wellness calls and conducts home visits as required

Provides thorough, complete follow-through on escalated client complaints and theft claims

Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines

Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter

Maintains a high degree of confidentiality at all times due to access to sensitive information

Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency

Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements

Abides by all regulations, policies, procedures and standards