Attendant/Tour Manager jobs in United States
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MRA mobile experiential · 1 day ago

Attendant/Tour Manager

MRA is a company seeking a dynamic and organized Tour Manager to lead mobile risk prevention experiences. The role involves facilitating educational visits, engaging with clients, and ensuring seamless event execution across the United States and Canada.

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Responsibilities

Conduct both facilitated group visits and "open house" style events onboard the trailer
Leverage insights from the Tour Coordinator to adjust messaging based on specific visit goals and audience demographics
Effectively engage local client staff during delivery; use professional judgment to defer specific technical discussions to client team members when appropriate
Travel to event locations in advance to conduct walkthroughs and prepare local client staff for their roles
Contact local client hosts via virtual meetings to plan agendas, identify roles, and share preparatory training resources
Partner with local client teams to ensure seamless event execution
Follow up with local hosts post-event to collect feedback and ensure satisfaction
Learn the basic functions and adjustments for the flood demonstration table to ensure the exhibit remains in top working order
Provide regular updates to the client brand experience team regarding exhibit condition, giveaway inventory, and printed materials
All other duties as assigned to ensure the success of the tour
Reviewing all local client training videos and online courses related to truck content
Participate in hands-on visitor experiences at the client’s Research Campus (Rhode Island) and Learning Center (Massachusetts)
Observe veteran staff delivering truck experiences to master the delivery style and technical flow

Qualification

Tour managementPublic speakingClient relationship managementTechnical aptitudeEmotional intelligence

Required

Previous experience in tour management, brand ambassadorship, or corporate facilitation preferred
Exceptional public speaking skills and the ability to convey complex information clearly
Ability and willingness to travel extensively throughout the US and Canada
High degree of emotional intelligence and the ability to manage client relationships in the field
Comfort learning to operate and perform basic maintenance on physical exhibits (e.g., the flood demonstration table)

Company

MRA mobile experiential

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MRA is a leader in experiential mobile marketing, creating custom mobile tours and designing vehicle solutions to fit our clients’ needs in the Business to Business, Consumer Events, and Educational Outreach arenas.

Funding

Current Stage
Growth Stage

Leadership Team

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David Randazzo
Chief Financial Officer / VP Administration
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Company data provided by crunchbase