Midea America · 1 day ago
Inventory Quality Specialist
Midea America is a subsidiary of Midea Group, one of the world’s largest home appliance brands. They are seeking a highly organized and detail-oriented Inventory Quality Specialist to support inventory accuracy, quality, and control within their regional distribution center in Pennsylvania, overseeing audits, discrepancy resolution, and compliance with operational requirements.
Responsibilities
Lead and oversee physical inventories and cycle counts; plan, schedule, and execute mid-year and year-end inventory audits
Investigate, reconcile, and resolve inventory discrepancies (shorts, overages, damages, loss) in a timely and accurate manner
Ensure all inventory adjustments are supported by root cause analysis and properly executed in the WMS
Monitor shrink-related incidents (damaged product, dropped pallets, losses) and ensure real-time system updates while holding 3PLs accountable per contractual terms
Review and correct inventory imbalances using systematic in-house transfers
Oversee isolation and disposition of returned, recalled, quarantined, and rework inventory
Direct warehouse staff on corrective actions leading to final stock resolution (A-Stock, liquidation, scrap)
Conduct inventory quality audits, including inventory accuracy, damaged product segregation, and outbound quality standards (pallet integrity, overhang, wrapping, strapping, and load securement)
Partner with Midea Compliance and customer portals to reduce chargebacks and compliance penalties
Ensure DC teams follow SOPs for receiving discrepancies, shortages, and damage documentation
Ensure proper WMS execution to maintain inventory accuracy and visibility
Manage item master attributes including TI-HI, stack height, pallet configuration, inventory grade, and demand type
Recommend optimal placement strategies for seasonal, e-commerce, rework, and quarantined inventory
Generate and manage RMAs to support reverse logistics and systematic receiving processes
Respond promptly to inventory-related inquiries from Operations, Order Management, Sales, Procurement, Quality, Reverse Logistics, Finance, and Senior Leadership
Monitor and report on inventory turns, aged inventory, seasonal readiness, and high-velocity e-commerce SKUs
Communicate rework timelines, costs, and quality issues to Finance and cross-functional stakeholders
Monitor productivity of quality and rework labor to ensure value-added work is completed on time and within budget
Communicate and enforce all safety policies; conduct self-audits to ensure compliance
Maintain warehouse supply inventory (pallets, stretch wrap, labels, etc.) and track usage levels
Qualification
Required
Bachelor's degree in Logistics, Supply Chain Management, or a related field (required)
Minimum of 5 years of experience in a warehouse or distribution environment (preferred)
At least 5 years of supervisory or lead-level experience (preferred)
Strong working knowledge of Warehouse Management Systems (WMS); YMS experience preferred
Advanced proficiency in Microsoft Excel; strong skills in PowerPoint and Word
Excellent written and verbal communication skills with the ability to collaborate cross-functionally
Strong planning, organization, and problem-solving capabilities
Ability to operate effectively under pressure in a fast-paced, changing environment
Customer-focused mindset with a high level of ownership and accountability
Ability to spend extended periods on the warehouse floor while adhering to all safety requirements
Must be authorized to work in the United States
Comfortable attending offices Monday through Thursday and working from home on Friday
Preferred
Minimum of 5 years of experience in a warehouse or distribution environment (preferred)
At least 5 years of supervisory or lead-level experience (preferred)
YMS experience preferred
Benefits
Insurance package.
401(k).
Work life balance.
Comprehensive benefit package, to learn more, please visit Careers Page (midea.com)
Company
Midea America
Midea America Corp. is the U.S. subsidiary of Midea Group, one of the world’s largest and most trusted home appliance companies.
Funding
Current Stage
Late StageCompany data provided by crunchbase