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Noble House Hotels & Resorts · 1 day ago

Regional Vice President, Operations - Luxury Portfolio

Kirkland,WA,US

Full-time

Hybrid

Director/Executive

10+ years exp

Noble House Hotels & Resorts is a collection of one-of-a-kind luxury destinations within the United States and Mexico. The Regional Vice President, Operations - Luxury Portfolio will lead the operational excellence and brand integrity of multiple luxury properties, ensuring elevated guest experiences and compliance with high hospitality standards.

HospitalityHotel

Responsibilities

Oversee day-to-day operations of multiple luxury properties, ensuring alignment with brand standards and financial goals

Develop and implement strategic plans to enhance service delivery, profitability, and guest satisfaction

Ensure compliance with Forbes, Relais & Châteaux, and Michelin standards across all touchpoints

Lead quality audits and service evaluations using Forbes and Michelin benchmarks

Maintain strong relationships with Relais & Châteaux and Michelin Guide representatives

Champion continuous improvement initiatives and innovation in luxury hospitality

Mentor and support General Managers across the luxury portfolio

Foster a culture of excellence, accountability, and professional growth

Lead recruitment and succession planning for key leadership roles

Oversee budgeting, forecasting, and P&L performance for each property

Identify opportunities for revenue growth, cost optimization, and operational efficiency

Collaborate with ownership and executive leadership on capital planning and investment strategies

Ensure consistent delivery of personalized, anticipatory service across all properties

Monitor guest feedback and reputation metrics, implementing corrective actions as needed

Represent the brand at industry events, conferences, and within the luxury hospitality community

Qualification

Luxury hospitality experienceForbes Travel Guide standardsRelais & Châteaux philosophyMichelin Guide criteriaStrategic leadershipFinancial performance oversightTeam developmentGuest experience managementExceptional communication