Broadway National Group · 10 hours ago
Customer Service Representative
Hauppauge, NY
Full-time
Onsite
New Grad, Entry LevelBroadway National Group is one of Inc. 5000’s fastest growing privately owned companies, providing national and international Property Management services to high profile clientele. They are seeking a Customer Service Representative to manage incoming inquiries, coordinate services, and maintain customer relationships.
CRMInformation Technology
Responsibilities
Receiving all incoming call inquiries, creating work orders, and dispatching all work orders
Coordinating daily services with vendors, facility managers, customers, and technicians
Obtaining cost estimates from vendors and reviewing with account management
Following up with clients and projects daily
Maintaining high profile customer relationships through phone and email correspondences
Managing all aspects of each job and taking accountability for each service provided
Qualification
Required
Associate's degree preferred, however equivalent combination of education and experience will be considered
Demonstrate customer service skills; excellent phone etiquette a must
Strong verbal and written communication skills
Ability to multi-task in a fast paced environment
Proactive, organized & detail oriented
Experience working with & managing sub-contractors
Preferred
National retail & facility maintenance experience preferred
Benefits
Medical, Dental and Vision
Company paid Group Term Life Insurance
401 (k) Retirement savings plan (company match)
Paid vacation, sick/personal time and floating holidays
Paid Holidays
Company
Broadway National Group
Broadway National Group is a total facilities maintenance, project management, and development solutions provider.
Founded in 1989
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
William Paparella
President & CEO
Company data provided by crunchbase