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Mary Bird Perkins Cancer Center · 1 day ago

Patient Financial Counselor

Baton Rouge, LA

Full-time

Onsite

Mid Level

3+ years exp

Mary Bird Perkins Cancer Center is Louisiana’s leading cancer care organization, caring for more patients each year than any other facility in the region. The Patient Financial Counselor role involves managing patient demographics and financial responsibilities, ensuring patients understand their options and assisting them with inquiries related to insurance and billing.

Health CareHospitalMedicalOncologyPersonal Health

Responsibilities

Ongoing upkeep of patient demographics, insurance information, & applicable consents; Ensures all current information is documented in MosaiQ; Meets with patients during their initial physician consult; discusses their comprehensive financial responsibility based on their benefits; Ensures patients understand their financial responsibility & options to pay; Assists the Patient Access Manager & relevant departments with monthly reports; Verifies outstanding patient balances are truly patient financial responsibility; Assists patients with any inquiries about insurance, billing concerns, or questions arising from correspondence received

Informs patient of payment policy; Coordinates arrangements for patients needing financial assistance

Completes summary of payment options for patients; refers patients to Patient Liaison who meet the eligibility requirements to apply for Medicaid

Meets with new patients before initial physician consult; obtains and verifies all demographic information, completes comprehensive summary of financial responsibility and payment options

Responsible for follow-up with patients who need updated demographics, Insurance information, or have an outstanding financial responsibility

Ensures authorizations are obtained before treatment; responsible for communicating with clinical staff to ensure no authorizations are missed