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TekStream Solutions · 1 week ago

Policy and Quality Assurance Lead - ERP

McLean, VA

Contract

Hybrid

Senior Level, Lead/Staff

10+ years exp

TekStream Solutions is seeking a Policy & Quality Assurance Lead to ensure Keystone’s future-state processes and system integrations. This role involves evaluating policy impacts, supporting design decisions, and providing oversight for testing and cross-system data validation across various systems.

ComputerEnterprise SoftwareInformation Technology

Culture & Values

No H1B

U.S. Citizen Only

Hiring Manager

Lucia Coppedge

Responsibilities

Conduct an enterprise-wide review of existing company policies and SOPs impacted by Keystone

Create and maintain the Keystone Policy Impact Register – a living document that tracks which policies require updates, approvals, or training

Identify obsolete, conflicting, or duplicative policies and coordinate updates or retirements with Enterprise Operations

In collaboration with respective policies and/or process owners, draft or revise policies, procedures, and process maps to align with standardized S2P and CLM workflows enabled by Infor and Icertis

Collaborate with the Change Management Lead to communicate policy changes and update employee training materials

Develop and oversee the testing strategy (SIT, UAT, regression) across all systems

Author and oversee execution of test cases tied to compliance, financial accuracy, and system integrations

Validate workflows during integration testing

Track defects and support remediation

Validate cross-system data and accounting accuracy during end-to-end testing

Maintain traceability between requirements, design decisions, and testing outcomes

Support readiness assessments and milestone reviews

Qualification

Policy analysisQuality assuranceRegulatory complianceTest strategy developmentStakeholder managementAI-enabled testingSAAS implementation testingAnalytical skillsContinuous improvementPolicy harmonizationBusiness Process Re-EngineeringCommunication skills

Required

Bachelor's degree in business administration, Quality Management, or a related field

10+ years of experience in policy analysis and quality assurance within complex systems

Strong knowledge of regulatory compliance and industry standards (ISO 9001, CMMI, ITIL)

Extensive experience authoring master test strategy/plan and detailed test scripts to ensure thorough validation of system functionalities and requirements

Proven track record in authoring and revising corporate policies and procedures

Excellent analytical and writing skills; ability to translate business process changes into actionable policies

Strong stakeholder management and communication skills — able to influence both executives and cross-functional teams

Demonstrated success in leading quality assurance efforts and driving continuous improvement initiatives

Hands-on experience supporting testing activities for SAAS implementations, with demonstrated engagement leading test planning, execution, defect management, and validation for enterprise platforms such as Infor LN S2P and Icertis CLM

Knowledge of AI-enabled testing capabilities applicable to COTS platforms, such as intelligent regression test selection, anomaly detection in test results, data validation and reconciliation using AI/LM techniques

Ability to apply AI-based testing tools responsibly, including understanding where automation and AI add value versus where manual or judgement-based testing is required