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Parnall Law Firm - Hurt? Call Bert · 1 day ago

Personal Injury Pre-Litigation Case Manager

Albuquerque, NM

Full-time

Onsite

Entry, Mid Level

$50K/yr - $64K/yr

2+ years exp

Parnall Law, New Mexico’s largest Personal Injury law firm, is seeking a talented Pre-Litigation Case Manager to join their growing team. The role involves managing client cases efficiently, ensuring timely communication, and providing excellent client service to maximize compensation for clients affected by wrongful actions.

AdviceLegalPersonal Health

Growth Opportunities

Responsibilities

Be familiar with each case in your caseload

Posting all case information and case dates in SmartAdvocate

When necessary, help with property damage claims

Speak to adjusters

Ensuring health insurance subrogation claims are opened timely, (or getting authority to NOT open them)

Ensuring Medicare subrogation claims are open timely on the portal

Review and update/edit evaluation forms and demand packages before attorney meets with client

Draft correspondence for attorneys, save/name all documents in SmartAdvocate in accordance with Naming Protocol

Calendar all case information pursuant to the calendaring protocol

Answer incoming calls via the Final Call Group

Perform backup intake calls in accordance with intake protocol

Meet with clients during intakes, transition to litigation meetings, and settlement disbursement meetings

Work with all staff assigned to your cases to move the case to a desired conclusion

Keep client updated with copies of file documents

Post all costs including expected costs that we have not been invoiced for (investigators, consultants, etc.)

Monitor dashboard Metrics/KPIs and successfully work toward keeping those metrics in top shape

Follow and maintain all firm policies and procedures

Qualification

Personal Injury Case ManagementUnderstanding Court RulesExceptional Communication SkillsOrganizational SkillsEmpathyProfessional DemeanorTeam PlayerMotivationTime Management

Required

Minimum 2 years personal Injury case management experience (Legal Assistant and medical field/behavioral health experience will not be considered)

Strong understanding of state, local, and federal court rules

Strong Empathy for injured clients

Exceptional communication skills, verbal and written

Empathy for our injured clients

Confidence and motivation to exceed expectations

Professional attire and demeanor

Desire to learn, develop, and motivate team members

Team player

Excellent organizational and time-management skills

Ability to be available to work during business hours (Monday-Thursday 8:00-5:00 and Friday 8:00-4:00)

Ability to pass a background check

Benefits

Health, dental, & vision insurance

Life and long-term disability insurance

401(k)

PTO/Select paid holidays

Opportunities for community outreach

A positive, fulfilling, caring environment where learning and growing are encouraged

Annual company goal trip

Company

Parnall Law Firm - Hurt? Call Bert

Welcome to Parnall Law Firm, the biggest personal injury law firm in New Mexico! With over 27 years of expertise and a dedicated team of legal professionals, We're here to help® our New Mexico community.

Founded in 1997

Albuquerque, New Mexico, USA

51-200 employees