FirstPointe Advisors, LLC · 2 days ago
Administrative Manager, Operations and Property Tax
FirstPointe Advisors, LLC is a company dedicated to delivering property tax expertise and confidence to clients. They are seeking an Administrative Manager, Operations & Property Tax to oversee daily office operations, support administrative professionals, and manage systems that facilitate the property tax appeal process.
ConsultingFinancial ServicesReal Estate
Responsibilities
Oversee daily office operations to ensure smooth, efficient workflows across the firm
Supervise and support administrative professionals, including task delegation, performance feedback, and professional development
Develop, document, and improve internal processes, procedures, and controls that strengthen efficiency, compliance, and scalability
Serve as a central point of coordination between leadership, consultants, and administrative staff
Manage vendors, service providers, and office-related contracts
Support and oversee communication with Value Adjustment Boards (VABs) and County Property Appraisers’ offices
Ensure timely and accurate exchange of information, filings, and responses with external agencies
Oversee and coordinate hearing scheduling, including calendars, deadlines, and administrative requirements
Supervise administrative staff responsible for hearing logistics, documentation, and follow-through
Track appeal timelines to support operational compliance with statutory deadlines
Assist with recruiting, onboarding, and offboarding processes; help maintain employee records and personnel documentation
Support performance review processes, employee engagement initiatives, and policy development in partnership with leadership
Assist with benefits administration coordination, payroll support, and general compliance with Florida employment regulations
Support client billing processes to ensure accuracy and timeliness; assist with A/R tracking and collections follow-up
Handle confidential client, employee, and financial information with discretion and professionalism
Assist with special projects, system implementations, and operational reporting as the firm grows
Qualification
Required
5+ years of experience in operations, office management, or administrative leadership
Proven experience supervising administrative or support staff
Working knowledge of HR processes and employment compliance
Experience supporting billing, invoicing, and accounts receivable/collections
Highly organized, detail-oriented, and confident managing multiple priorities and deadlines
Strong communication, judgment, and problem-solving skills, with a high degree of discretion
Preferred
Experience in a property tax consulting, real estate, legal, or professional services firm
Familiarity with Value Adjustment Boards, Property Appraisers, or administrative hearing processes
Experience working in a small or growing organization
Bachelor's degree in Business Administration, Management, or related field