WTW · 1 day ago
Technical Delivery Manager
The Fairmont Building, Buffalo, NY, 14204, US
Full-time
Hybrid
Mid, Senior LevelWTW’s Global Enterprise Technology team is building a world-class organization to drive technology delivery across our global business. As a Technical Delivery Manager, you will play a pivotal role in leading complex infrastructure and technology projects—bridging strategy, execution, and delivery excellence.
ConsultingInformation TechnologyInsuranceMedicalService Industry
Responsibilities
Lead the end-to-end delivery of global infrastructure and technology projects, from initiation through to handover
Develop and maintain project plans, budgets, and schedules, ensuring delivery against milestones
Identify, assess, and mitigate project risks; proactively resolve issues and dependencies
Drive adoption of Agile, DevOps, and other modern delivery methodologies
Serve as the primary liaison between business stakeholders, engineering teams, and external vendors
Facilitate cross-functional collaboration across multiple regions and time zones
Host regular team reviews, retrospectives, project updates and steering sessions to ensure transparency and alignment
Mentor teams to build delivery discipline, accountability, and continuous improvement
Partner with Engineering, Architecture, Security, Business, and Operations teams to translate problem statements into executable delivery plans
Maintain working knowledge of core infrastructure technologies to guide discussions and decisions (e.g., Azure, Windows/Linux servers, Active Directory, pipeline, networking, monitoring and logging tools)
Ensure compliance with information security, data privacy, and operational standards
Manage vendor relationships, contracts, and budgets related to assigned projects and platforms
Oversee procurement activities, including quotes, purchase orders, and invoicing
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or related field
Strong work experience in technical delivery, infrastructure project management, or engineering leadership roles within large, global organizations
Proven ability to deliver large-scale, cross-functional technology projects
Strong understanding of enterprise infrastructure technologies and services
Excellent communication, negotiation, and stakeholder management skills
Strong experience in roadmap development, work prioritization, and delivery planning
Familiarity with Agile/Scrum delivery frameworks and project tools (e.g., Azure DevOps, Jira, SharePoint, Visio, MS Office Suite)
Vendor management and financial oversight experience
Preferred
Certifications such as PMP, CSM, or SAFe
Experience in cloud environments (Azure preferred)
Background in technical product management or delivery of end-user compute, networking and infrastructure solutions
Benefits
25 days of annual leave plus an extra WTW day to relax and recharge
Private healthcare
Life insurance
Group income protection
Regular health assessments
Defined contribution pension scheme, featuring matched contributions up to 10% from the company
Hybrid working options
Access to an employee assistance programme
Fully paid volunteer day to make a difference in your community
Electric vehicle car scheme
Share scheme
Cycle-to-work programme
Dental and optical cover
Critical illness protection
Company
WTW
WTW is a global advisory and solutions company that helps clients around the world turn risk into a path for growth.
Founded in 1828
10001+ employees
H1B Sponsorship
WTW has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (4)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-15Post Ipo Debt· $1B
2024-02-28Post Ipo Debt· $750M
2021-09-30Post Ipo Equity
Leadership Team
Andrew Krasner
Chief Financial Officer
Tom Finan
Senior Vice President / Cyber Tech E&O Insurance Broker
Recent News
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