Lucid Hearing · 1 day ago
Engager / Patient Care Coordinator
Springfield, IL
Full-time
Onsite
New Grad, Entry Level
$18/hr - $19/hrLucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions. The Patient Care Coordinator will engage with customers to promote hearing solutions, schedule hearing tests, and assist in the overall patient experience.
ElectronicsMedical Device
Responsibilities
Share our passion of giving the gift of hearing by locating people who need hearing help
Directing members to our hearing aid center inside the store
Interacting with Patients to set them up for hearing tests and hearing aid purchases
Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
30-50 outbound calls daily
Promote all Lucid Hearing products to members with whom they engage
Educate members on all of products (non hearing aid and hearing aid) when interacting with them
Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc
Qualification
Required
Willingness to learn and grow within our organization
Stellar Communication skills
Business Development savvy
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Preferred
Sales experience preferred
Appointment scheduling experience preferred
Company
Lucid Hearing
Lucid Hearing is an advanced technology,they amplify the outside world for clearer conversations and more enjoyable experiences.
Founded in 2009
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Tim Austin
President- Chief Operating Officer
April Burke
Chief Accounting Officer
Recent News
2025-08-25
2024-04-10
Company data provided by crunchbase