The UPS Store Customer Service Associate jobs in United States
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The UPS Store · 2 weeks ago

The UPS Store Customer Service Associate

The UPS Store is a network of approximately 4,800 independently owned locations in the U.S. that provide business services. They are seeking a Customer Service Associate to deliver world-class customer service, process packages, and operate various office equipment while advising customers on products and services.

Printing

Responsibilities

Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store Associates, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned

Qualification

Customer serviceRetail sales experienceComputer skillsVerbal communicationPhone skillsMath skillsWritten communicationReliability

Required

High school diploma or GED required
Strong computer skills, including Microsoft Office
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds

Preferred

Ability to relocate before starting work

Benefits

Formal Ongoing Training Program
Formal On-the-Job Training Program
Uniforms shirts will be provided

Company

The UPS Store

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With more than 5,500 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing and business service centers.

Funding

Current Stage
Late Stage

Leadership Team

G
Gerald Aul
Founder
P
Pat Senn
Founder
Company data provided by crunchbase