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Anne Arundel Dermatology · 1 day ago

Front Desk Receptionist (Dermatology)- Towson, MD.

Towson, MD

Full-time

Onsite

Entry Level

1+ years exp

Anne Arundel Dermatology is a leading provider of dermatological services with a commitment to exceptional patient care. The Front Desk Receptionist will play a vital role in the efficient operation of the practice, managing patient interactions and administrative tasks to enhance patient experience.

Health Care

Responsibilities

Greet each patient in a pleasant and professional manner

Screen calls, schedules appointments and referrals

Take accurate , concise phone messages

Enter complete patient demographics when making appointments

Evaluate chart data to verify all information has been received, completed and signed

Check- i n and c heck- o ut p atients

Track patients in the reception area and communicate with patients as needed

Proactively collect patient payments

Update product inventory weekly

Always treat patients with dignity and empathy

Fulfill inventory orders

As c loser – r un end of day reports & balance payment totals

Distribute incoming reports and correspondence in patient charts

Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately

Assist other staff as needed

Other duties assigned as deemed necessary by management

Qualification

Medical Receptionist experienceHIPAA standardsEMR utilizationMulti-line phone systemCustomer service skillsFluent in EnglishOrganizational skillsTime management skillsDetail-oriented

Required

High School Graduate or GED (required)

Excellent customer service and communication skills

Knowledge of HIPAA standards

Must be able to manage multiple tasks simultaneously

Excellent organizational and time management skills

Ability to function well in a fast-paced and at times stressful environment

Detail-oriented

Working knowledge of multi-line phone system

Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc)

Intermediate computer skills and experience in EMR utilization

Fluent in English

Ability to sort and file materials correctly alphabetically or numerically

Ability to travel to and provide coverage for other local offices as-needed

Sitting, some standing, stooping and reaching

Manual dexterity sufficient to operate a keyboard

Correctable vision to 20/20 and hearing within a normal range for telephone contacts

Lifting and carrying up to 30 pounds

Preferred

1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting

Previous experience in Dermatology

Benefits

Medical, Dental & Vision insurance – effective 1 st of the month after date of start

Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1 st of the month following date of hire

Company provided Basic Life/AD&D insurance

Paid time off

Paid holidays

Retirement Savings account

Employee discount on cosmetic services and products