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Arrive Logistics · 3 days ago

Senior Carrier Account Representative

Chicago, IL

Full-time

Onsite

Mid, Senior Level

2+ years exp

Arrive Logistics is a leading transportation and technology company in North America, committed to providing employees with a meaningful work experience. They are seeking a Senior Carrier Account Representative to establish and grow relationships with carrier partners, ensuring best-in-class service for their customers.

Freight ServiceLogisticsShipping BrokerSupply Chain ManagementTransportation

Hiring Manager

Drew Roedder

Responsibilities

Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research

Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers

Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs

Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery

Maintain outstanding service performance

Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status

Seek opportunities for new and existing customers to utilize committed capacity

Build strong internal relationships with the Business Development team

Utilize industry knowledge to resolve issues efficiently and independently

Qualification

Carrier Sales experienceThird-party logistics knowledgeMarket analysisRelationship buildingTeam playerProblem-solvingWork ethicMotivation

Required

2+ years in a Carrier Sales or Brokering role is required

We're looking for personable, hard-working individuals who aren't afraid to go above and beyond each and every day for themselves and Arrive

Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented

A strong work ethic is essential. If you don't enjoy working hard and hustling through your day, this might not be a good match

Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships

Our work culture is high energy! We need highly motivated individuals to help us reach our goals

You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!