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Extenteam · 1 week ago

Strategy & Business Operations Lead

Miami, FL

Full-time

Onsite

Mid, Senior Level

3+ years exp

Extenteam is a staffing and proptech company focused on the short term rental industry. They are seeking a Strategy & Business Operations Lead to tackle high-leverage problems, drive operational efficiency, and help launch new services while working closely with leadership and clients.

Professional ServicesRecruitingService Industry

Responsibilities

Drop into the company's hardest problems. One month it's rebuilding our pricing model. The next it's diagnosing why a process is broken and redesigning it from scratch. Then it's standing up a new service line. You go where the leverage is

Own projects end-to-end. Scope them, structure them, execute them, measure them. No one's going to hand you a project plan. You'll build it yourself

Get in front of customers. You'll talk to prospects and clients, on calls and face-to-face, to understand their problems, validate new offerings, and help close deals. You're not afraid to leave the spreadsheet and get in the room

Build systems and processes from scratch. When something is held together by duct tape and tribal knowledge, you'll turn it into something repeatable and scalable

Move from diagnosis to execution fast. We don't need a 50-slide deck. We need you to figure out the problem, propose a solution, and start building it, often in the same week

Work across every function. Ops, finance, sales, product, customer service. You'll touch all of it. No silos here

Qualification

Consulting experienceProcess automationProject managementCustomer-facing skillsAnalytical skillsSQLScriptingBI tools experienceStartup experienceOwnership mindset

Required

3-5+ years at a top-tier consulting firm, investment bank, or corporate strategy team. You've worked on high-stakes projects, presented to senior leadership, and learned how to structure ambiguous problems. Think McKinsey, BCG, Bain, Deloitte S&O, Goldman, JP Morgan, or similar

A track record of things YOU personally built or fixed that moved the needle. Not 'was on the team that...' or 'contributed to...' We want to hear about the pricing model you rebuilt, the process you redesigned that cut costs by 30%, the analysis that changed a major decision. Specific examples. Measurable impact. Your fingerprints on it

A hunger to move from advising to operating. You're done with the client-service model. You want to own outcomes, not deliverables

Willingness to be customer-facing. You'll be in front of prospects and customers regularly. If you'd rather stay behind a screen, this isn't the role

Preferred

SQL, basic scripting, or experience with BI tools

Startup experience after consulting, with a strong ownership mindset and ability to build scalable processes

Benefits

Massive scope: You’ll work on the highest-leverage problems in the company and take projects from idea to execution.

Real business impact: You’ll see your work translate into revenue, efficiency, or new services within weeks, not quarters. Your projects will directly shape how Extenteam grows in 2026 and beyond.

Ownership & autonomy: We trust you to own your domain and make bold decisions

Miami-based team: Work alongside a talented, in-office team 4 days/week in Downtown Miami