Senior Staff Data Scientist- Customer Success jobs in United States
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Intuit · 1 day ago

Senior Staff Data Scientist- Customer Success

Intuit is seeking a Senior Staff Data Scientist to join their Customer Success data science team to enhance customer experiences for QuickBook customers. The role involves delivering insights into business performance, developing predictive models, and collaborating with various teams to drive product strategy and growth.

AccountingFinancial ServicesFinTechPaaSSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Conceptualize business problems or opportunities, formulate hypotheses and goals, define key metrics, and make actionable recommendations
Drive strategic insights that shape the future of Intuit's core Accounting offering, impacting millions of small businesses
Develop predictive models, conduct experimentation beyond A/B testing, and generate actionable customer insights that inform product innovation
Build and apply durable customer segmentation patterns to refine product targeting, positioning, and customer experience
Partner closely with Product Management, Marketing, Engineering, Design, and Analytics leaders to deliver insights that drive product strategy and growth
Translate complex data insights into actionable recommendations for technical and non-technical stakeholders and business leaders

Qualification

Predictive modelingCustomer segmentationData-driven decision-makingAdvanced SQLPythonCausal inference techniquesCommunication skillsAdaptabilityTeamwork

Required

BS or MS degree in Statistics, Mathematics, Operations Research, Computer Science, Econometrics, or a related field
10+ years of experience in data science or product analytics, with a strong foundation in predictive modeling, customer segmentation, and experimentation
Ability to formulate data-backed strategies that will drive step-function growth for the business and increase customer benefit
Ability to generate hypotheses grounded in customer behavior, industry trends, and external market factors
Experience in designing and interpreting complex experiments beyond traditional A/B testing methods
Demonstrated experience in building reusable and scalable analytics solutions, with a focus on efficiency and avoiding duplication of work
Outstanding communication skills with the ability to influence decision-makers and build consensus with teams
Quick learner, adaptable, with the ability to work independently or as part of a team in a fast-paced environment
Advanced SQL skills and proficiency in visualization tools such as Qlik, Tableau, Plotly Dash
Strong analytical and modeling skills using Python (for its rich suite of statistical and modeling libraries like NumPy, Pandas, Scikit-learn, etc.)
Experience with Causal inference techniques such as propensity score matching, difference-in-differences, and synthetic control methods
Familiarity with Generative AI and other evolving technologies to accelerate insights from multi-modal data

Benefits

Cash bonus
Equity rewards
Benefits

Company

Intuit provides financial software solutions to empower individuals and businesses.

H1B Sponsorship

Intuit has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)

Funding

Current Stage
Public Company
Total Funding
$8.52B
Key Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M

Leadership Team

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Sasan Goodarzi
Chief Executive Officer
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Alex Balazs
Chief Technology Officer
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Company data provided by crunchbase