Sedgwick · 1 day ago
Client Services Representative - WC experience Preferred (Ohio Residents Only)
Telecommuter OH
Full-time
Hybrid
Mid, Senior Level
5+ years expSedgwick is a global industry leader in claims management, and they are seeking a Client Services Representative to adjudicate complex customer claims. The role involves delivering innovative solutions, managing client accounts, and ensuring high levels of customer satisfaction.
BankingInsuranceRisk Management
Responsibilities
Performs contract renewal and Client Service Instruction preparation for assigned accounts
Coordinates renewal pricing and completes location coding parameters; prepares and distributes stewardship and other reports
Educates the client on loss data - drivers of cost impacting assigned programs
Coordinates project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction
Identifies issues that impact consistency and customer satisfaction; works with program management leadership to effect problem resolution; and assists with identifying office level service trends and establishes plans for service improvement
Identifies and solicits cross selling opportunities
Qualification
Required
Five (5) years of related experience or equivalent combination of education and experience required to include one (1) year as an Account Coordinator or three (3) years adjuster experience
Preferred
Bachelor's degree from an accredited college or university preferred
Licenses as required
Professional certifications as applicable to line of business preferred
Familiarity with Ohio workers' compensation is also preferred
Benefits
Flexible work schedule.
Referral incentive program.
Career development and promotional growth opportunities.
A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
H1B Sponsorship
Sedgwick has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (4)
2022 (9)
2021 (14)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
Morningstar.com
2025-11-10
2025-09-04
Company data provided by crunchbase