Arrive Logistics · 3 days ago
Senior Carrier Account Representative
Columbus, Ohio Metropolitan Area
Full-time
Onsite
Mid, Senior Level
2+ years expArrive Logistics is a leading transportation and technology company in North America, committed to providing a meaningful work experience. They are seeking a Senior Carrier Account Representative to establish and grow relationships with carrier partners to service customer needs while delivering best-in-class service.
Freight ServiceLogisticsShipping BrokerSupply Chain ManagementTransportation
Hiring Manager
Drew Roedder
Responsibilities
Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research
Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers
Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery
Maintain outstanding service performance
Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status
Seek opportunities for new and existing customers to utilize committed capacity
Build strong internal relationships with the Business Development team
Utilize industry knowledge to resolve issues efficiently and independently
Qualification
Required
2+ years in a Carrier Sales or Brokering role is required
We're looking for personable, hard-working individuals who aren't afraid to go above and beyond each and every day for themselves and Arrive
Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented
A strong work ethic is essential. If you don't enjoy working hard and hustling through your day, this might not be a good match
Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships
Our work culture is high energy! We need highly motivated individuals to help us reach our goals
You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!
Benefits
Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
Invest in your future with our matching 401(k) program.
Build relationships and find your home at Arrive through our Employee Resource Groups.
Enjoy office wide engagement activities, team events, happy hours and more!
Leave the suit and tie at home; our dress code is casual.
Park your car for free on site, plus covered parking and electric vehicle charging stations!
Start your morning with free coffee!
Maximize your wellness with free counseling sessions through our Employee Assistance Program.
Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
Receive 100% paid parental leave when you become a new parent.
Get paid to work with your friends through our Referral Program!
Get relocation assistance! If you are not local to the area, we offer relocation packages.
Company
Arrive Logistics
Arrive Logistics is a carrier and customer-centric logistics company that focuses on new standards for service in freight.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$335MKey Investors
ATL PartnersLead Edge Capital
2021-04-28Private Equity· $300M
2019-06-18Series B· $25M
2018-06-26Series A· $10M
Leadership Team
Matt Pyatt
CEO
Eric Dunigan
Co-Founder / President
Recent News
Seattle TechFlash
2025-06-16
2025-04-17
2025-04-07
Company data provided by crunchbase