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Independent Living Services, Inc. · 2 days ago

Assistant WAIVER SUPPORT - Mon.-Fri 10:00 a.m. -6:00 p.m. and on Call EOW

Conway, AR

Part-time

Onsite

New Grad, Entry Level

Independent Living Services, Inc. is seeking an Assistant for Residential Support to perform general office duties and provide assistance for Waiver Case Management and Residential Services. This role involves greeting visitors, screening calls, and maintaining compliance with state and federal regulations while advocating for individuals with developmental disabilities.

Health CareNon Profit

Hiring Manager

Tiffany Baker

Responsibilities

Perform General Office Duties

Answers telephone and handles visitors to Case Management

Assist in providing timely correspondence

Files and assists in organizing all Case Management Files including data, plans, etc

Work with Quality Assurance for file compliance

Create and distribute forms

Assists Case Managers and Residential Managers with check books

Assists with special projects as delegated by the Program Directors

Schedule and provide tours of programs as needed

Attend in-service training and/or retraining requirements as scheduled

Assists in developing and maintaining an effective public image, acting as a representative of the agency to make people aware of the services and general community good will

Develop knowledge of all Social Security Disability/SSI eligibility and reporting requirements

Gathers information and assists with Medicaid Renewals, Payee & Disability and Social Security reports

Takes individuals to medical appointments as needed

Coordinate, mailing and follow-up of referral packets

Coordinate needs assessments as required for new referrals

Develop knowledge of waiver case management and waiver coordination services and procedures and provide them support as needed

Review of financial file for Social Security Compliance

Review plans before final submission

Other duties as assigned by Program Directors

Qualification

Microsoft WordMicrosoft ExcelGeneral office skillsDisabilitiesCommunication skills

Required

All applicants must have a smart phone or tablet with internet access and location capabilities

Knowledge of all policies and procedures of ILS and related corporations of Creative Living, Inc. and Sheltered Living Services, Inc. is required

Knowledge of agency services and support system is required

Familiarity with ILS Policies and Procedures, both business and program related

General knowledge of services to people with developmental disabilities and knowledge of DDS policies

Basic knowledge of general office skills and equipment i.e. typing, computer, including Microsoft Word and Excel, filing, calculator, copy & fax machine

Experience working with people with disabilities helpful

Must be able to operate a vehicle

Possess a valid driver's license and proof of vehicle liability insurance

Have a good driving record

Communicate clearly with people through good listening, verbal and writing skills

Negative TB skin test

Be able to do occasional lifting up to 20 pounds