Memory Makers · 1 week ago
Remote Travel Customer Support Representative
United States
Full-time
Remote
New Grad, Entry Level
$20K/yr - $75K/yrMemory Makers is a reputable travel company dedicated to providing exceptional cruise experiences for clients. As a Remote Travel Customer Support Representative, you'll be responsible for helping clients select and book cruises based on their preferences, ensuring a smooth and seamless process from start to finish.
Leisure Travel & Tourism
Responsibilities
Plan and book clients' cruises, including accommodations, excursions, and transportation
Provide clients with detailed information on cruise options, itineraries, and onboard amenities
Coordinate bookings and payment processing, ensuring all details are accurate and timely
Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process
Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction
Qualification
Required
Strong passion for travel and cruising
Excellent communication and organizational skills
Ability to work independently and efficiently manage time
Basic computer skills required, with proficiency in using booking software and email
A customer-focused approach with the ability to manage client needs effectively
Preferred
Experience in customer service or the travel industry is a plus
Benefits
Flexible work schedule - the ability to work remotely.
Travel perks and discounts to experience the destinations you promote.
Competitive compensation based on bookings made.
Opportunities for professional growth within a supportive team environment.
Work alongside an award-winning team dedicated to delivering top-tier customer service.
Company
Memory Makers
We believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase