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Huntington National Bank · 2 months ago

Sr Sales Support Specialist - Inventory Finance

Schaumburg, IL

Full-time

Hybrid

Senior Level

$25/hr - $48.56/hr

5+ years exp

Huntington National Bank is seeking a Senior Sales Support Specialist who will act as a subject matter expert on Inventory Finance Know Your Customer requirements. The role involves preparing and reviewing complex loan documentation, collaborating with various teams, and ensuring compliance with documentation standards.

Asset ManagementFinanceFinancial Services

No H1B

Responsibilities

Work closely with stakeholders to understand the customer/prospect organizational structures and identify information needed from customer/prospects to satisfy HNB-IF KYC and loan documentation requirements

Prepare manual and/or customized loan documents for layered and complex organizational structure prospects and customers. Minimize negative customer impact by resolving questions and issues in a timely manner. Meet or exceed accuracy guidelines as established by department

Review and approve loan documents prepared and submitted by sales support and customer service personnel to ensure effectiveness and accuracy

Coach stakeholders in reviewing customer authority and formation documents to ensure HNB‐IF has required documentation/authorized signers on HNB‐IF legal forms and documentation

Exercise discretion and independently make decisions through critical thinking and judgment to identify when higher level review is required

Work closely with the Documentation Manager, Onboarding Director and Legal, to maintain a complete, accurate and timely updated of the IF Documentation “manual”

Other onboarding and documentation related tasks, responsibilities and special projects as needed

Qualification

Loan documentationKYC requirementsSalesforceCredit basicsUCCsAttention to detailCommunication skillsProblem solvingOrganizational skills

Required

Bachelors' Degree and/or 5+ years of sales, finance, loan documentation or customer support in loan servicing

Preferred

Exceptional attention to detail, organized and possess the ability to manage multiple tasks simultaneously, while staying focused with minimal supervision

Excellent communication (verbal and written communication) and listening skills

Problem solving skills

Working knowledge of Salesforce

Working knowledge of credit basics

Working knowledge of UCCs