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dentsu · 1 day ago

Media Operations Manager

New York - 150 E 42nd

Full-time

Hybrid

Mid Level

$51K/yr - $83K/yr

4+ years exp

Dentsu is a media investment and innovation platform, and they are seeking a Media Operations Manager to build strong relationships with publisher partners. The role involves negotiating rates, analyzing reporting, and optimizing deals to enhance client value and revenue through innovative products.

AdvertisingInformation ServicesMarketing

Responsibilities

Serve as a team resource for resolving inventory issues, billing questions, and invoice discrepancies, escalating as needed

Manage campaign reporting, including performance pulls, data hygiene, and recurring dashboard updates across internal systems

Perform data entry and QA to ensure accuracy in optimizations and pacing documentation

Maintain and organize inventory management systems, including updating SharePoint, Excel trackers, and internal logs with negotiated supply, deal IDs, and publisher availability

Monitor, assess, and analyze trends in campaign performance

Support Supply team workflows, assisting with deal creation, deal testing, publisher communication, and maintaining supply documentation

Ensure cross-team coordination, proactively communicating updates, risks, and insights to Strategy, Planning, and Account teams

Contribute to process improvements, helping refine documentation, workflows, and best practices for supply management and reporting

Communicate with external partners (publishers, platforms, vendors) to ensure alignment on reporting, reconciliation, and delivery-related items

Provide the team with critical updates regarding client concerns, internal workflow issues, account changes, or risks that may impact delivery or performance

Maintain an approachable, solution-oriented presence, supporting staff and team members when problems or technical challenges arise

Prepare and deliver accurate, timely, and constructive performance management documentation, supporting team development and coaching where appropriate

Qualification

Media activation experienceProgrammatic advertising knowledgeSSP management experienceExcel proficiencyDSPs/SSPsAttention to detailCollaboration skillsCommunication skills