Confidential Jobs · 1 day ago
Vice President Operations
Confidential Jobs is seeking a Vice President of Operations to oversee the strategic and day-to-day operations of transportation services across multiple business units. This senior leadership role focuses on ensuring operational excellence, financial performance, and customer satisfaction while supporting operational leaders and drivers.
Computer Software
Responsibilities
Lead and manage all daily operations across multiple regions and transportation business units through a team of regional directors, general managers, and operations staff
Ensure compliance with all safety regulations, DOT standards, and industry best practices to deliver safe and reliable service
Provide strategic direction and executional leadership aligned with the organization’s goals, focusing on performance, service quality, and operational scalability
Drive accountability for meeting and exceeding key performance indicators (KPIs), including on-time performance, customer service metrics, cost efficiency, and safety benchmarks
Own and manage the full P&L for assigned operations, including budget creation, cost control, revenue growth, and margin improvement
Partner with Finance and executive leadership to monitor financial performance, conduct variance analysis, and implement corrective actions to meet fiscal goals
Champion operational initiatives, new program rollouts, and change management efforts across the field
Foster a culture of teamwork, continuous improvement, and operational discipline through strong communication and employee engagement
Serve as a liaison between field operations and corporate departments (HR, Safety, Fleet, Compliance, etc.), ensuring alignment and collaboration
Develop and implement retention strategies to support a stable, skilled workforce
Represent the company at industry conferences, client meetings, and community events as needed
Qualification
Required
Minimum of ten (10) years of progressive management experience, preferably in the transportation, logistics, or mobility services industry
Minimum of five (5) years in a senior leadership or multi-unit operations management role
Bachelor's degree in Business Administration, Operations Management, or a related field
Demonstrated expertise in managing complex operations with full P&L accountability
Deep knowledge of the transportation industry, including regulatory and safety requirements
Proven ability to lead through influence, build high-performing teams, and deliver results in a fast-paced environment
Preferred
Master's degree (MBA, MA, MS) preferred