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Chubb · 1 day ago

Claims Specialist II - Healthy Paws

701 Fifth Avenue, Seattle, WA, 98104, US

Full-time

Onsite

Entry, Mid Level

$59K/yr - $100K/yr

2+ years exp

Chubb is a world leader in insurance, providing a wide range of insurance products and services globally. The Claims Specialist II role is responsible for adjudicating claims, meeting execution targets, and ensuring compliance with standard operating procedures while delivering exceptional service to pet parents.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Adjudicating claims

Meeting or exceeding daily claim targets

Providing guidance, oversight, and final approval authority to non-licensed claims processors from GenPact, AdStrat, or Healthy Paws

Obtaining and maintains advanced adjuster licenses according to state and municipality requirements

Ensuring claims are compliantly processed and adjudicated following standard operating procedures and processes

Identifying process improvement opportunities and implementing solutions

Qualification

Licensed Claim AdjusterCustomer service experienceProblem solving skillsOrganizational skillsBasic IT skillsERPCRM experienceVeterinary knowledgeCommunication skillsTime management skills