RICEFW Technologies Inc · 1 week ago
Configuration Manager
Mechanicsville, VA
Contract
Onsite
Mid, Senior LevelRICEFW Technologies Inc is seeking a highly skilled Configuration Manager with ITIL certification to join their IT Service Management team. This role is responsible for establishing, governing, and continuously improving the Configuration Management process within the ITSM framework, ensuring accuracy, integrity, and traceability of Configuration Items (CIs).
Business IntelligenceConsultingInformation Technology
Hiring Manager
Mehul (Mike) Mehta
Responsibilities
Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy
Own and manage the CMDB, ensuring accuracy, completeness, and compliance
Collaborate with Change, Incident, and FinOps teams to ensure seamless service delivery
Define and enforce policies for configuration item (CI) identification, control, and reporting
Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information
Monitor and audit configuration data to ensure quality and reliability
Establish and track KPIs/metrics for Configuration Management maturity and CMDB health
Provide leadership and guidance to IT teams on configuration management best practices
Support IT governance, risk, and compliance initiatives
Qualification
Required
Experience designing and implementing Configuration Management policies, systems, and monitoring programs for enterprise environments
Familiarity with implementing a CMDB with a specific emphasis on integrating Azure resources to support Change and FinOps activities
Strong knowledge of Ivanti Neurons for ITSM CMDB capabilities
ITIL Foundation Certification
Proven experience in Configuration Management within an ITIL environment
Proven experience in Configuration Management within an Azure environment
Strong knowledge of Ivanti Neurons for ITSM
Strong understanding of ITIL v3/v4 processes—especially Configuration, Change, Incident, and Problem Management
Hands-on experience with a CMDB tool- Ivanti Neurons for ITSM including CI class modeling and discovery tools
Excellent analytical, problem-solving, and documentation skills
Ability to work collaboratively across technical and business teams
Strong communication and stakeholder management skills
Preferred
Experience with automation tools for configuration management
Familiarity with cloud environments (Azure, AWS, GCP)
Knowledge of automation, discovery tooling, and scripting (e.g., PowerShell, Python)
Familiarity with audit and compliance frameworks
Knowledge of COV policies and standards
Company
RICEFW Technologies Inc
RICEFW Technologies Inc is a technology consulting firm and solutions provider with extensive experience in IT Staff Augmentation and consulting services since 2010.
Founded in 2007
51-200 employees
H1B Sponsorship
RICEFW Technologies Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (40)
2024 (42)
2023 (75)
2022 (68)
2021 (58)
2020 (24)
Funding
Current Stage
Growth StageCompany data provided by crunchbase