Apply on Employer Site

Allied Solutions LLC · 1 day ago

Claims Adjuster - Total Loss & Client Recovery

Carmel, IN

Full-time

Onsite

Entry Level

1+ years exp

Allied Solutions LLC is seeking a Claims Adjuster for their Total Loss and Client Recovery team. This role involves investigating, negotiating, and settling auto damage, total loss, or GAP claims while ensuring client satisfaction throughout the process.

Financial ServicesInformation Technology

Responsibilities

Review total loss settlement offer or claim payment to verify accuracy; draft and send out correspondence to applicable party

Document claims through active listening and use of data to investigate and assess claim coverage, damage, and total loss valuations

Summarize valuation and coverage decisions before negotiating and settling with outside carriers and providers

Process letter of guarantee in accordance with all client service level agreements

Communicate empathetically with clients on all claims, including complex claims that don’t warrant pursuit

Researches and responds to complex customer communications, concerns, conflicts, or issues

Problem solving and contributing to overall team goals by offering suggestions, providing support, and sharing ideas

Will answer any direct client inquiries as received in a timely fashion. This may include questions about recovery, insurance and title situations, cycle times, etc. This may also include participation in team phone call monitoring

May interact directly with a client as it relates to day-to-day operational workflows or as stipulated by a client

Assist in client related implementation and training as needed

Qualification

Claims ProcessingCustomer CommunicationNegotiation SkillsProblem SolvingTeam Collaboration

Required

High school diploma required

1-2 years of directly related work experience required

Preferred

Bachelor's degree preferred

Benefits

Medical, dental and vision insurance coverage

100% company-paid life and disability coverage

401k options with company match

Three weeks PTO by the end of the first year

Company

Allied Solutions LLC

Allied Solutions uses technology based products and services to meet the insurance, lending and marketing needs of more than 6,000 financial institutions in North America.

Founded in 2000

Carmel, Indiana, USA

1001-5000 employees