CAMS (Community Association Management Services) · 1 day ago
Member Services Associate
Fort Mill, SC
Full-time
Onsite
Entry Level
$18/hr - $22/hr
2+ years expCAMS is a community association management company that has been an industry leader for 30 years. They are seeking a self-motivated individual to provide exemplary service to their community in Fort Mill, SC, involving duties related to amenity center management and administrative support.
AssociationSmall and Medium Businesses
Hiring Manager
Meredith C.
Responsibilities
Open or close the amenity center as the shift requires
In accordance with board-approved policies, administer membership programs including but not limited to, membership directory forms, guest passes, age qualification forms, lease information from owners renting property and owner contact information
Assist with room set up and taken down for scheduled uses
Periodically walks the facility to identify guests who have not checked in and assist members and guests as needed
Enforce board-approved rules and regulations for use of the amenity center
Log in/out and distribute activity equipment and keys. Ensure that equipment and keys are returned in good condition
Register residents for events and activities. Collects payment at time of registration and provide receipts
Create name tags for all new residents meeting eligibility criteria and enters information in membership database. Assist with maintenance of access control software programs
Answer phones, greet visitors and provide information
Report any accidents, unsafe conditions, or problems to the appropriate staff member
Assist with room reservations and rentals, ensuring that all necessary arrangements for payment, set up and take down have been made
Other department related duties as assigned by the Manager or other team members
Maintain and update homeowner addresses in Vantaca as necessary
Track closings of units
Maintain office equipment inventory to include serial numbers of all equip., etc
Alert appropriate team members immediately on any issues of concern
Maintain electronic files; homeowner, vendor, etc
Respond to inquiries from homeowners, residents, vendors and any other person having business with the community
Coordinate with Facilities Manager on issues regarding maintenance requests
Refer inquiries to appropriate resources
Performs other duties as assigned
Qualification
Required
Ability to communicate effectively both orally and in writing
Ability to establish and maintain good working relationships with staff, residents, guests, volunteers and contractors
Strong conflict resolution skills. Excellent 'people' skills
Ability to multi-task
Ability to learn and proficiently utilize community management software and Microsoft Office products
Must be dependable, solution oriented and professional in appearance
Dependable with good attendance, good work quality, positive contributor; ability to work successfully with little direct supervision, strong people skills required, works well with others
Ability to lift and move up to 25lbs
Graduation from high school and two years' experience in customer service position
Ability to maintain CPR/AED certification
Preferred
Experience working for a community association or recreation center
Benefits
Paid Time Off
Paid Company Holidays
Comprehensive medical, dental, and vision plans
401(k)
Life Insurance
Short-term Disability
Long-term Disability
Accident coverage
Critical Illness coverage
Employee Assistance Program
Company
CAMS (Community Association Management Services)
Discover the pinnacle of community management with CAMS - Community Association Management Services! Since 1991, we have been the leading provider of expert community association management in North and South Carolina.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Stonestreet
President
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