TEKsystems · 2 days ago
Member Service Representative (MSR) - Level I
Pensacola, FL
Contract
Hybrid
New Grad, Entry Level
$17.50/hr - $17.50/hrTEKsystems is a leading provider of business and technology services, seeking dependable and service-driven individuals to join their team as Member Service Representatives. In this role, you will provide empathetic and professional support to members through inbound calls, resolving account-related inquiries while delivering exceptional customer service.
Information Technology
Responsibilities
Handle inbound calls and assist members with account servicing needs
Navigate multiple systems to research and resolve account concerns
Provide exceptional customer service and support
Maintain accurate documentation and follow compliance procedures
Qualification
Required
Strong communication and problem-solving skills
Ability to multitask and work efficiently in a high-volume environment
Comfortable using multiple systems and tools to assist members
Reliable and punctual, especially during training
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase