SERVPRO® of Plymouth/Wareham MA · 1 month ago
Restoration Supervisor
SERVPRO of Plymouth/Wareham is hiring a Restoration Supervisor to coordinate and perform work activities on projects, ensuring quality control and a positive customer experience. The role involves managing restoration technicians, documenting job files, and adhering to safety guidelines.
Consumer Services
Responsibilities
Coordinate and perform production processes as scheduled and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Communicate clear expectations to restoration technicians and supervise their activities
Document a detailed and accurate job file to support the services provided
Manage labor and consumable item usage on assigned projects
Communicate with restoration project manager and office staff on project progress and issues
Communicate and follow all OSHA guidelines for job safety
Manage assets by protecting and using equipment and materials properly
Coach and train restoration technicians
Qualification
Required
Valid driver's license
At least 1 year of experience in cleaning, restoration, or construction
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Preferred
High school diploma/GED (preferred)
IICRC certification a plus, not required
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
SERVPRO® of Plymouth/Wareham MA
Founded in 2010, SERVPRO of Plymouth, Wareham understands the stress and worry that comes with a fire or water damage and the disruption it causes your life, home or business.
Funding
Current Stage
Early StageCompany data provided by crunchbase