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NEOGOV · 1 day ago

Child Care Specialist

Norristown, PA

Full-time

Onsite

Entry, Mid Level

$25.54/hr - $34.06/hr

2+ years exp

NEOGOV is part of Montgomery County (PA) and is looking for a Child Care Specialist. This role is essential for managing a caseload of clients in the subsidized child care program, ensuring eligibility compliance with DHS regulations, and addressing any discrepancies in client applications.

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Responsibilities

Manage a caseload of clients receiving subsidized childcare funding, including processing client applications and annual redetermination of client eligibility based on State regulations

Exhibit knowledge and understanding of the four funding sources used to pay for subsidized child care

Exhibit knowledge and understanding of the application process, the low-income waitlist and basic eligibility requirements for subsidized childcare funding

Prepare for, resolve issues prior to, and/or participate in Bureau of Hearings and Appeals (BHA) appeal hearings

Collaborate with Fiscal staff to resolve any enrollment discrepancies reported by childcare providers on monthly Attendance Invoices

Prepare documentation for recoupment of overpayment of subsidy

Complete referrals to the Office of State Inspector General (OSIG) for instances of suspected welfare fraud

Exhibits sensitivity to cultural/economic/educational differences in client and provider populations

Other duties as assigned by the ELRC Administrator or ELRC Assistant Administrator

Qualification

Social Work degreeDHS regulations knowledgeInterviewing experienceComputer literacyTelephone skillsTime managementOrganizational skillsVerbal communicationWritten communicationAdaptability