Yoakum National Bank · 3 weeks ago
CSR/Teller
Yoakum, TX
Full-time
Onsite
Entry Level
2+ years expYoakum National Bank is a full-service, local financial institution focused on providing banking services and personal loans. They are seeking a Customer Service Representative/Teller responsible for establishing customer relationships, assisting with account opening, and promoting bank products and services.
BankingFinancial ServicesWealth Management
No H1B
Responsibilities
Assist customers with opening Checking/Savings Accounts, IRA's, CD?s
Develop a strong, value-added relationship with current and prospective customers by engaging in conversations that uncover their current and future financial needs
Promote, represent, and welcome current and potential customers, employees, and vendors to the bank in a professional and inviting manner
Answer telephone calls, resolve customer inquiries within prescribed authority
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Interpret a variety of instructions furnished in written, oral, diagram or schedule form given by both manager and customers
Assist with customer inquiries which include but are not limited to: Handling debit card disputes, taking wire requests, setting up online banking and troubleshooting assistance, ordering checks and debit cards, etc
Balance and analyze data on various daily reports
Handle daily open/close branch procedures
Sort daily mail
Maintain and accurately balance teller cash drawer along with handling the coin machine and any miscellaneous teller responsibilities
Lead and encourage a positive working environment with a can-do attitude which fosters our core values
Qualification
Required
Prior Banking Experience required
2+ years of experience working in a financial institution as a personal banker & teller
Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal
High School Diploma
Accuracy and Quality ? Ability to achieve a high standard with work processes and outcomes, can complete tasks with a concern for all details involved; monitors and checks work for precision, clarity, and completeness; produces quality results
Prioritization/Time Management ? Ability to assess multiple tasks or issues which are competing for a limited amount of time or resources and effectively determine order in which each will be addressed; ability to set priorities, goals, and timetables to achieve maximum productivity; ability to track both completed and incomplete activities
Verbal Communication ? Ability to express ideas effectively and speak clearly in individual or group situations, adjusting style and methods to meet specific needs of the audience; attentively listens to others to gather data and paraphrase meaning to verify understanding
Written Communication ? Ability to use correct English grammar, punctuation, and spelling; communicates information (facts, ideas, or messages) in a succinct and organized manner; produces written information which may include technical material that is appropriate for intended audience
Customer service ? Ability to provide internal and external customers with the highest quality of customer service that meets their needs, in a timely, efficient, and professional manner; ability to follow up on customer complaints, questions or requests
Teamwork ? Ability to work cooperatively with others as part of a formal or informal team to accomplish Bank goals; ability to respect the needs, ideas, and contributions of others; ability to contribute to and accepts consensus; ability to subordinate own objectives to the bank or their team. Ability to focus on solving conflict, not blaming; ability to maintain confidentiality
Dependability ? Ability to make self-available for work on a consistent and timely basis with infrequent unplanned absences; ability to ensure work responsibilities are covered when absent; ability to follow instructions and respond to managements directions
Continuous Learning ? Ability to take responsibility for own learning and development by acquiring and refining of technical and professional skills needed in job related areas; ability to proactively seek performance feedback and identify approaches to improve own performance
Teller/Cash Drawer Handling Experience
Knowledge of general banking policies /procedures
Basic skills operating a personal computer including Microsoft Word, Microsoft Excel, Microsoft Outlook, OneNote and navigating the internet
Typing Speed Minimum: 30 wpm, 0 errors
Completing clerical tasks such as filing, photocopying, scanning, and organizing
Benefits
Insurance coverages
Company-matched 401k contributions
Company
Yoakum National Bank
Yoakum National Bank is a locally owned and independent community bank, delivers modern banking services, conveniences and technology.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$12M2025-09-26Debt Financing· $12M
Leadership Team
Jim Smitherman
Chief Executive Officer
Monty Rogers
President & Chief Lending Officer
Company data provided by crunchbase