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Community College of Aurora · 1 day ago

Testing Center Director

Aurora, CO

Full-time

Onsite

Lead/Staff, Director/Executive

$67K/yr - $67K/yr

3+ years exp

Community College of Aurora is dedicated to serving its diverse community by providing high-quality instruction and support services. The Testing Center Director oversees all operations at the college's testing centers, ensuring effective delivery of testing services and managing staff, budget, and partnerships to enhance student success and community engagement.

Higher Education

Responsibilities

Provide strategic oversight of all student assessment activities, including placement testing for regular and ESL classes, ensuring accuracy, fairness, and compliance with institutional standards

Lead and manage CLEP, DSST, PearsonVUE, Meazure Learning, NTN, NCCT, HiSET, and distance education proctoring, including vendor relations, contract negotiations, test upgrades, and pricing decisions

Ensure the effective delivery of proctoring services at Buckley Space Force Base, expanding assessment offerings as needed to meet evolving institutional and community needs

Champion the college's make-up and accommodated testing services at CentreTech Campus, coordinating closely with Academic Success Faculty and Staff to guarantee equitable access and support

Exercise full accountability for the testing center's budget, identifying and implementing innovative testing services to maximize value for CCA students, faculty, staff, and community members

Attain and maintain eligibility as a testing administrator and proctor for all current and future assessments, upholding the highest standards of professional competence

Conduct regular reviews of placement questionnaires and sponsor partnerships to proactively address and anticipate the needs of CCA students and the community

Pursue and establish new testing partnerships to ensure the college remains at the forefront of assessment services

Oversee the continuous improvement of departmental webpages, ensuring clear and effective communication of services to all stakeholders

Collaborate with Academic Chairs and Deans to introduce and implement new tests that advance student achievement

Lead data analysis initiatives to measure outcomes related to English and math placement, informing strategic decision-making

Optimize revenue generation and resource allocation, balancing the center's offerings to meet institutional and community needs while ensuring financial sustainability

Develop, implement, and maintain policies that safeguard the confidentiality and security of all testing materials, logs, and documents, and uphold the highest standards of academic integrity

Provide comprehensive training to staff, fostering a culture of vigilance and ethical conduct to prevent and address cheating

Ensure a consistently quiet and secure testing environment across all locations

Document and report all instances of academic dishonesty in strict accordance with Testing Center policies and the CCA Student Code of Conduct

Oversee the timely and accurate uploading of scores into Banner, resolving discrepancies promptly to maintain data integrity

Maintain detailed reports and analytics on tests offered, providing critical insights for scheduling, decision-making, and leadership review

Set assessment costs and monitor all financial transactions, ensuring fiscal responsibility and transparency

Lead the procurement process for testing units and supplies, maintaining optimal inventory levels

Identify, evaluate, and implement new income-generating testing opportunities to enhance the center's financial health

Guarantee year-round coverage of all testing center locations, strategically scheduling additional sessions and proctors during peak periods

Design and deliver comprehensive training programs on Banner, RegisterBlast, Navigate, Accuplacer, FormStack, D2L, and other relevant systems to ensure staff proficiency

Recruit, mentor, and supervise Testing Specialists, fostering professional growth and accountability

Develop and maintain robust procedures and departmental manuals, ensuring operational excellence and consistency

Lead change management initiatives related to testing procedures, staffing, and physical environments

Clearly communicate and instill the vision of the testing center, ensuring all team members are aligned and actively contributing

Model and promote best practices in inclusion, equity, and diversity, setting a standard for the department and institution

Forge and sustain strategic relationships with college staff to ensure all assessment and testing needs are met, including services for faculty and staff

Provide timely and transparent communication to college staff and faculty regarding new developments or changes in testing policies and services

Represent the college at the National College Testing Association (NCTA), Rocky Mountain College Testing Association (RMCTA), and CCCS Testing group meetings

Oversee Concurrent Enrollment's Accuplacer testing process at local high schools, including the vetting, training, and evaluation of high school proctors, and coordination with district liaisons

Collaborate with Communications & Marketing to develop impactful testing publications and communications

Establish and maintain relationships for off-site, non-high school testing as needed, expanding the reach and reputation of the testing center

Qualification

Bachelor's degreeProctoring experienceManagement experienceCustomer serviceComputer skillsPlanning skillsProblem-solvingOrganizational skillsInterpersonal skillsFlexibility