Johnson County, KS Government · 1 day ago
CAD Administrator (Developer Analyst III)
Olathe, KS
Full-time
Onsite
Mid Level
$44/hr - $66/hr
3+ years expJohnson County Government is dedicated to serving a diverse community and is seeking a CAD Administrator (Developer Analyst III) to ensure the uptime and functionality of the 911 CAD system. The role involves system administration, database management, troubleshooting, and development of software interfaces and reports, while coordinating with various departments and vendors.
GovernmentNon ProfitOffice Administration
Responsibilities
Facilitate, coordinate, and expedite troubleshooting efforts to ensure maximum uptime and seamless functionality of the 911 CAD system
Serve as the primary point of contact between the Sheriff’s dispatch operations, other law enforcement and IT departments, and vendors to ensure effective problem-solving and coordinated responses to CAD issues
Build and maintain productive working relationships with multiple departments and agencies to ensure reliable data sharing and system interoperability
Monitor CAD system performance and proactively address issues that may affect dispatching operations or response times
Administer and maintain CAD-related SQL databases
Ensure database integrity, performance, backup, and recovery strategies are effectively implemented and documented
Optimize SQL queries and database design to improve performance and reliability
Lead troubleshooting efforts to identify root causes of CAD-related issues, including database errors, interface failures, or network disruptions
Work directly with end users and vendors to test, verify, and implement solutions, minimizing downtime and ensuring rapid recovery of critical services
Maintain and troubleshoot software interfaces between the CAD system and external applications, including Phones, Radios, RMS, JMS, GIS mapping, and other law enforcement systems
Work with the County’s mapping team to manage address and street mapping databases to ensure accurate geolocation within the CAD system
Support and maintain desktop CAD workstations, server infrastructure, and peripheral systems such as building cameras and dispatch consoles
Design, build, and maintain software interfaces, dashboards, and web applications utilizing CAD data for operational insight
Generate and automate reports detailing policing and dispatching activity for departmental, city, and county leadership use in staffing and budgetary planning
Oversee and maintain VPN servers to ensure secure connectivity for authorized equipment and users
Coordinate and perform system-wide CAD software upgrades, including both server and client components
Collaborate with IT teams to plan and advise on WAN, LAN, and security architecture updates that impact CAD systems. Provide testing and troubleshooting support to those teams for implementation
Serve as the primary liaison between the County, CAD vendors, and city Law Enforcement and IT departments to ensure coordinated system updates, maintenance, and problem resolution
Maintain thorough documentation of system configurations, integrations, and maintenance activities
Assist the Mobile Data Technician in maintaining and troubleshooting laptop computers, network equipment, cameras and other electronic systems installed in law enforcement vehicles
Support other local agencies in troubleshooting CAD-related or inter-agency data exchange issues
Participate in after-hours or on-call rotation as needed to support 24/7 public safety operations
Qualification
Required
Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
3–5 years of experience administering databases and/or supporting complex mission-critical systems
Strong troubleshooting, analytical, and problem-solving skills with the ability to resolve complex, multi-system issues under pressure
Proficiency with Microsoft SQL Server administration, performance tuning, and T-SQL scripting
Familiarity with network fundamentals, including VPNs, firewalls, and LAN/WAN infrastructure
Experience troubleshooting software integrations and APIs
Knowledge of GIS data and address mapping systems
Ability to design user-friendly reports, dashboards, and interfaces from raw SQL data
Excellent communication skills for coordinating with multiple departments and vendors and communicating technical concepts to non-technical users
Ability to work independently in a high-pressure, 24/7 mission-critical environment
Preferred
Experience with public safety systems, especially CAD, RMS, or GIS mapping
Benefits
Wonderful benefits
Retirement plans
Wellness incentives
Great organizational culture
Company
Johnson County, KS Government
Johnson County is one of the nation’s premier counties, providing comprehensive services to citizens and Johnson County Government is a leading organization in the Kansas City metropolitan area.
1001-5000 employees
H1B Sponsorship
Johnson County, KS Government has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Andy Wade
Senior Human Resources Partner
Bill Lopez
Deputy Chief Information Officer
Company data provided by crunchbase