Slocum-Dickson Medical Group · 2 weeks ago
BUSINESS OFFICE PRE-REGISTRATION SPECIALIST
New Hartford, NY
Full-time
Onsite
Mid Level
3+ years expSlocum-Dickson Medical Group is seeking a Pre-registration Specialist who will verify patient demographics and insurance information. This role involves pre-registering patients for appointments, ensuring accurate billing, and collaborating with business office and registration staff to minimize patient wait times.
Health CareMedical
Responsibilities
Pre-register patients for upcoming appointments and services
Obtains information to complete Medicare Secondary Payer Questionnaire and other payer specific documents as required
Certifying patient demographic, insurance, and co-pays collected during scheduling and pre-registration activities. Performs duties in accordance with Slocum Dickson Medical Group values, policies, and procedures
To work within EPIC on registration related work queues, both for pre and post registration. Work queues to be assigned by business office supervisor
To act as liaison between the business office and patient service reps
To communicate to the clinical office’s any insurance changes for upcoming appointments
Be involved in PSR training in registration
Assists with other duties as assigned
Attends all required in-service programs and employee informational meetings
Complies with established SDMG attendance policy
Provides proper notification for absences and scheduled time-off in accordance with SDMG policy
Complies with SDMG policies and procedures pertaining to Incident Reporting and promptly notifies the supervisor of all incidents
Knowledgeable of individual responsibilities and duties pertaining to SDMG safety/emergency preparedness including emergency codes
Demonstrates proper body mechanics to be used in the work setting
May be exposed to hazardous drugs
Attends OSHA training upon initial employee orientation and annually completes an OSHA competency
Qualification
Required
High School Diploma/GED
3+ years' work experience in Patient Access, Medical Billing, or Customer Service
EPIC knowledge a plus
Experience in pre certification requirements and third party billing processing
Knowledge of medical business office practices
Excellent customer service skills
Ability to prioritize and handle multiple tasks
Ability to communicate clearly both verbally and in writing
Company
Slocum-Dickson Medical Group
The group began in 1938 with three physicians,Dr. Charles Dickson, Dr. William Dickson and Dr. Millard Slocum.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Denise Barr, RHIA, CPC
Chief Operating Officer
Recent News
Central New York Business Journal
2025-05-06
cnybj.com
2024-02-25
2023-12-02
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