Atlas First Access ยท 1 day ago
Service Writer
Chicago, IL
Full-time
Onsite
New Grad, Entry LevelAtlas First Access is currently hiring a full-time Service Writer to join their Service Team. The role involves providing timely and accurate estimates for field and shop service repairs, maintaining communication with customers, and ensuring accurate quotes for service requests.
AutomotiveCommercialManufacturingRentalService IndustryWarehousing
Responsibilities
Responsibility for providing estimates to the Service team as well as entering and maintaining them in the quotes system
Will be responsible for providing formal estimates in writing
Provides sales staff, service departments and customers with accurate quotes within 3 days of receiving a request. Will be expected to stay in close contact with the shop and service managers and sales team on all estimates
Reviews all preventive maintenance work-orders that are turned in for billing and will provide estimates for all items listed that need attention
Verifies information with technicians on any repairs to eliminate uncertainty and error in the quote process
Will be responsible for maintaining communication with customers on estimates and orders
Will be responsible for monthly reporting
Other duties as assigned
Qualification
Required
High school degree or equivalent
Knowledge of specific software programs, including Microsoft Office Suite and Company Portal
Have excellent customer service and organizational skills
Has the ability to communicate professionally and courteously
Preferred
Automotive parts or repair knowledge preferred
Benefits
Generous PTO (paid time off) AND 8 paid holidays.
Medical with HSA and FSA options, Dental and Vision Plans.
COMPANY PAID Life Insurance, Short- and Long-Term Disability Plans
401(k) with company match
Company
Atlas First Access
Atlas First Access, part of the Atlas Companies, is an authorized Toyota Forklift Dealer committed to providing quality service, premium equipment and innovative solutions for companies of all sizes.
Founded in 1951
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase