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Parker Hannifin · 1 day ago

IT Intern

Simi Valley, CA

Internship

Onsite

Intern

$14.85/hr - $24.75/hr

0+ years exp

Parker Hannifin is a global leader in the aerospace market, specializing in innovative technologies and solutions for reliable flight. The IT Intern will serve as the first point of contact for IT users, addressing technical issues and supporting daily operations under the guidance of the IT team.

HardwareIndustrial ManufacturingManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Perform troubleshooting using basic diagnostic techniques

Document user problems and resolution in service desk tickets and forward unresolved issues to the next level of support

Build/Install workstations, IT equipment or software applications as needed under guidance/supervision of division IT team

Follow-up on open issues and update IT users on status of their issues

Supports IT team on daily operations by learning and participating in a variety of activities

Identify and suggest possible improvements on IT processes & procedures

Participates in preparation and delivery of training materials

Other responsibilities as assigned

Regular, consistent and punctual attendance is required. May need to work nights and weekends, variable schedule(s) and additional hours as necessary

Qualification

Technical troubleshootingCustomer serviceComputer systems understandingSoftware installationInterpersonal communicationOrganizational skillsAttention to detailCollaboration