Yakshna Solutions · 1 week ago
Configuration Manager
Herndon, VA
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $125K/yrYakshna Solutions, Inc. is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business providing professional IT solutions. The Configuration Manager will be responsible for establishing and improving the Configuration Management process within the ITSM framework, ensuring the accuracy and integrity of Configuration Items and supporting various IT service management functions.
ConsultingGovernmentInformation ServicesInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy
Own and manage the CMDB, ensuring accuracy, completeness, and compliance
Collaborate with Change, Incident, and FinOps teams to ensure seamless service delivery
Define and enforce policies for configuration item (CI) identification, control, and reporting
Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information
Monitor and audit configuration data to ensure quality and reliability
Establish and track KPIs/metrics for Configuration Management maturity and CMDB health
Provide leadership and guidance to IT teams on configuration management best practices
Support IT governance, risk, and compliance initiatives
Qualification
Required
ITIL Foundation certification (Intermediate or Expert level preferred)
Proven experience in Configuration Management within an ITIL environment
Proven experience in Configuration Management within an Azure environment
Strong knowledge of Ivanti Neurons for ITSM
Strong understanding of ITIL v3/v4 processes—especially Configuration, Change, Incident, and Problem Management
Hands-on experience with a CMDB tool- Ivanti Neurons for ITSM including CI class modeling and discovery tools
Excellent analytical, problem-solving, and documentation skills
Ability to work collaboratively across technical and business teams
Strong communication and stakeholder management skills
Preferred
Experience with automation tools for configuration management
Familiarity with cloud environments (Azure, AWS, GCP)
Knowledge of automation, discovery tooling, and scripting (e.g., PowerShell, Python)
Familiarity with audit and compliance frameworks
Knowledge of COV policies and standards
Benefits
401(k)
Health
Dental, and vision insurance
Life insurance
Short-term and long-term disability insurance
Paid time off
Training
Professional development assistance
Company
Yakshna Solutions
Yakshna Solutions, Inc. is a minority and women-owned 8(a) certified business enterprise.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-03-26
Company data provided by crunchbase