Premier Cooperative ยท 1 day ago
Member Service Representative
Black Earth Agronomy - Mazomanie, WI 53560
Full-time
Onsite
New Grad, Entry Level
$19/hr - $24/hrPremier Cooperative is seeking a detail-oriented and customer-focused Member Service Representative (MSR) to support their Agronomy, Grain, and Feed divisions. This role is critical in ensuring accurate record-keeping, exceptional customer service, and compliance with all regulatory requirements.
Farming
Responsibilities
Greet and assist members in person and via phone
Accurately process orders for agronomy, grain, and feed products
Provide product information and promote cooperative programs
Prepare and maintain accurate work orders and transaction records
Coordinate deliveries and ensure timely fulfillment of member requests
Maintain retail pricing and inventory accuracy
Manage high-volume grain scale tickets and agronomy work orders during peak seasons
Reconcile daily grain settlements and agronomy billing promptly
Track inbound and outbound grain shipments and verify weights
Assist with scheduling fertilizer, chemical, and seed applications during spring and fall rush
Ensure timely communication with operations teams to avoid delays
Ensure adherence to federal, state, and local regulations
Support audits and quality assurance programs (FDA, HACCP)
Participate in safety training and maintain a safe work environment
Work closely with division managers and team members to optimize efficiency
Assist with reporting and documentation for compliance and risk management
Qualification
Required
Strong organizational and multitasking skills, especially under seasonal pressure
Excellent communication and customer service abilities
Ability to learn and adapt to cooperative systems and processes
Preferred
Knowledge of agronomy, grain, and feed operations preferred
Company
Premier Cooperative
Premier Cooperative is an agriculture and consumer supply business, dedicated to providing its members/customers with the products and services they desire.
Founded in 1893
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Fiene
Chief Operating Officer
Company data provided by crunchbase