Podium Entertainment · 1 week ago
Manager, Cloud IT Operations & Administration
Podium Entertainment is North America’s fastest growing digital publisher, driven by its mission to change the lives of trendsetting storytellers. They are seeking a Manager for Cloud IT Operations & Administration to build and lead their internal IT function, focusing on cloud systems administration, SaaS management, and operational leadership.
AudiobooksPublishing
Responsibilities
Lead major technology initiatives from concept to deployment, including enterprise AI strategy, internal tool evaluation & consolidation, SaaS permissioning, domain migration, and data security enhancements. Execute projects that bring efficiency, cost savings, and support operational excellence at Podium
Administer and optimize key cloud and SaaS platforms (e.g., Google Workspace, Atlassian Confluence/Jira, Airtable, AWS, Box, Slack, Tableau, 1Password, Microsoft), including governance, monitoring, and lifecycle planning in collaboration with our IT vendor and development team
Partner with Operations to identify opportunities for automation, integration, and workflow optimization across core internal systems
Collaborate with Operations, Engineering, and Audio Production to ensure technical infrastructure meets workflow, tooling and security requirements
Manage relationships with SaaS vendors, integrators, consultants, and technology consultants
Build and maintain our tech stack & software database
Develop and manage the IT budget, including spend optimization and license management
Build and maintain Podium’s long-term IT strategy, roadmap, and operational standards
Oversee daily onsite IT operations at our El Segundo HQ, ensuring timely and high-quality support
Define and implement IT service intake, ticketing, response guidelines, and performance metrics
Maintain hardware inventory and lifecycle management for laptops and workstations in coordination with HR
Coordinate IT onboarding/offboarding processes, provisioning and access control
Build Confluence documentation and provide user trainings and IT highlights to improve adoption of tools and best practices, and reduce support requests
Implement and enforce security policies, MFA, SSO
Support data retention policies & backup solutions
Partner with Finance and leadership to maintain compliance standards
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
5+ years of IT management or systems administration experience
Strong knowledge of both macOS and Windows environments
Hands-on experience administrating Google Workspace, Atlassian Suite, Airtable, Box, Slack and cloud storage systems
Experience managing SaaS ecosystems and SSO/MFA solutions
Excellent communication skills, follow-through, and a proactive, collaborative approach
Preferred
Experience in media, audio production, or publishing environments
Familiarity with production tools (e.g., Pro Tools, Adobe Audition, or similar)
Experience with change management strategies
Benefits
100% employer-paid health benefits
Paid parking
Paid parental leave
Flexible PTO
Paid holidays
A free Class Pass membership
A paid Audible subscription
A flexible hybrid work environment
Company
Podium Entertainment
Podium is a digital-first publisher committed to discovering, developing, and amplifying the works of emerging and bestselling authors.