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SBM Management Services, LP · 1 day ago

Customer Service Representative Lead

Aldie, VA

Full-time

Onsite

Entry Level

$17.50/hr - $18.50/hr

1+ years exp

SBM Management Services, LP is seeking a Customer Service Representative Lead responsible for overseeing cleanliness and sanitation in assigned areas while providing direction to custodial staff. The role includes performing janitorial duties, assisting in scheduling and training staff, and maintaining equipment and supply inventory.

ConsultingInformation TechnologyLegal

Responsibilities

Perform janitorial duties

Perform all duties listed on the daily schedule

Provide work direction and assistance to custodians as directed by Custodial Supervisor

Assist Custodial Supervisor in scheduling and training staff as needed

Operate motorized cleaning equipment

Track equipment inventory, maintenance, and repairs

Schedule clean up and repairs as needed

Maintain daily upkeep of assigned area

Track and maintain supplies inventory

Assist Custodial Supervisor in purchasing cleaning supplies and equipment

Perform quality, service, and safety inspections

Report incidents and hazardous conditions to supervisor

Report employee personnel and customer issues to supervisor

Monitor employees for proper use of personal protective equipment, and supplies

Correct at risk behavior, then report to the supervisor immediately

Provide recommendations for corrective action on areas that need improvement

Qualification

CPR/AED/First Aid certificationCleaning methods knowledgeCleaning equipment knowledgeCleaning compounds knowledgeVerbal communication skillsWritten communication skillsHigh school diplomaForklift certificationSafety training certification