Phillips Exeter Academy · 2 days ago
Business Systems Analyst- Operations and Student Services
Exeter, NH
Full-time
Hybrid
Mid Level
$96K/yr - $103K/yr
3+ years expPhillips Exeter Academy is seeking a Business Systems Analyst to support system implementations and enhance workflows across the Academy. The role involves contributing to reporting and data initiatives, exploring AI technologies, and improving user experience through technology-driven solutions.
Primary/Secondary Education
Responsibilities
Collaborate with partner departments on system implementation and enhancement projects, reviewing workflows and recommending technology-driven solutions
Support application updates, testing, release reviews, and communication of system changes to partner departments
Deliver reporting and data support, including exploring innovative ways to leverage Artificial Intelligence (AI) to enhance reporting, analysis, and data-driven decision-making using various reporting tools
Research emerging trends and transformative technologies, including AI, and assess their potential to improve systems, streamline business processes, and enhance the user experience
Participate in pilot efforts involving transformative or AI-enabled technologies to identify practical applications for campus use and help promote adoption strategies across campus
Gather, document, and maintain business requirements, test plans, support plans, SOPs, and other technical documentation
Provide functional and technical support for student systems and partner with the Student Systems Analysts to ensure continuity across all student-facing systems
Troubleshoot and coordinate support for application issues within student systems, supervising SaaS provider support efforts as needed
Maintain a strong understanding of student system data, how it is captured, how it flows across systems, and how changes may impact downstream processes
Support data security and data quality practices to ensure alignment with strategic and data governance standards, escalating questions to the Information Security Officer as needed
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Business or Public Administration, Management Information Systems, Computer Science, Communications, or a related field, or equivalent combination of education and experience as a Business Systems Analyst
3+ years of experience with various systems and reporting platforms (Slate, Blackbaud applications, Informer, Tableau, or other) strongly preferred
Demonstrated ability to collaborate with teammates and clients by building trust and credibility
Experience in an institutional or campus setting
Successfully complete a criminal background check (reviewed every 5 years)
Clean Driving record (reviewed annually)
Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life
Ability to work independently and handle multiple priorities and deadlines simultaneously
Strong understanding of system technologies and ability to recommend changes or improvements to existing processes or systems
Proven analytical and problem-solving skills, including the ability to map and improve business processes
Ability to reduce complex technical or business requirements into simple terms to better explain them to IT and business partners
High degree of organizational skills with the ability to be flexible and multi-task with accuracy
Ability to build and leverage effective relationships and influence decisions and behaviors through partnering
Preferred
3+ years of experience with various systems and reporting platforms (Slate, Blackbaud applications, Informer, Tableau, or other) strongly preferred
Experience working with adolescents in an educational setting is preferred
Company
Phillips Exeter Academy
Phillips Exeter Academy is a coeducational independent school for boarding and day students between the 9th and 12th grade.
501-1000 employees
H1B Sponsorship
Phillips Exeter Academy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Dushant Lohano
Co-Founder of Cricket Club
Bhumika Prem
Founder and Cohead of A(rt): More Possibilities in STEM
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