Guardian Jobs · 1 week ago
Marketing Content and Donor Experience Manager, WEBRECRUIT
Kent, OR
Full-time
Hybrid
Mid, Senior Level
£40K/yr - £40K/yrGuardian Jobs is seeking a passionate Marketing Content and Donor Experience Manager to shape and deliver a content and supporter experience strategy that inspires generosity and builds long-term loyalty. The role involves leading the creation of compelling hybrid print and digital products and orchestrating appeals and campaigns to enhance supporter journeys and grow donor income.
Marketing & Advertising
Responsibilities
Own the roadmap for content and donor experience
Lead editorial direction, copywriting and content quality across digital and print channels
Use performance dashboards, testing and insight to continuously optimise engagement and income
Manage agencies and suppliers while coaching colleagues in best practice
Ensure strong governance around GDPR, accessibility, ethical fundraising and data quality
Qualification
Required
Experience leading content and/or donor engagement across print and digital in a fundraising or charity context
Experience delivering successful integrated campaigns and journeys that grow Donor Income across a range of hybrid and digital platforms
Experience with CRM and/or marketing automation and working with data selections and segmentation
Experience managing stakeholders and/or small teams and agencies in a matrix environment
Knowledge of GDPR and/or PECR, fundraising regulations, accessibility and ethical fundraising practices
Familiarity with Scrum and sprint methodologies
To be educated to degree level or have equivalent professional experience
Benefits
Annual leave entitlement of 22 days per year plus 8 paid public holidays per year
Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions
Death in service payment
Flexible working policy
Access to an Employee Assistance Programme
Company
Guardian Jobs
Guardian Jobs brings you quality jobs from the best recruiters in the UK and beyond. We have the jobs for quality candidates like you.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase