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Nashville Predators · 4 days ago

Business Intelligence Analyst, Consumer Strategy

Nashville, TN

Full-time

Onsite

Entry Level

1+ years exp

Nashville Predators is a professional sports organization, and they are seeking a Business Intelligence Analyst to support their Consumer Strategy. The role involves contributing to reporting, analytics, CRM, and commercial research to improve efficiencies in ticket sales, partnerships, and marketing.

Casual GamesHockeySports

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Contribute towards maintaining and growing the reporting portfolio across the organization

Use internal tools to prepare research, presentations and develop strategies to support commercial products in sponsorship, ticketing, and other verticals

Support execution and accuracy of CRM system inputs and reporting, lead distribution and customer identification

Support execution of internal tools to ensure accurate tracking and reporting of sponsorship and marketing activations

Create efficiencies into data and reporting strategies that automate manual data processes

Record and document processes to build internal knowledge base

Contribute to developing & managing automated reporting systems and dashboards to track customer trends related to revenue performance, performance marketing and consumer behavior

Create analyses and visualizations describing our customers, how they behave, what their buying trends are, and recommendations on monetization

Support the building and maintenance of accurate custom data sources within data warehouse environments to achieve Organizational objectives

Contribute to the development and build-out of marketing automation capabilities and strategy

Partner with marketing, ticketing, and sales teams to identify opportunities to maximize revenue and improve customer experience

Partner with finance team and other department stakeholders to identify and track key business metrics

Execute techniques to identify, extract and analyze data to support business decisions

Execute analytical approaches to transform complex data into thoughtful, actionable insights

Qualification

Data analysisSQLCRM systemsData visualizationMicrosoft ExcelGoogle Analytics 4TableauPowerPointSalesforceCritical thinkingInterpersonal skillsOrganization skills

Required

Bachelor's degree with a consistent track record of professional and personal achievement. Preferred degree concentration: business analytics, finance, information systems, statistics, or economics

12 months professional experience with a professional sports team, league, vendor, agency, promoter, or arena environment supporting data warehousing, dashboarding and reporting, CRM systems operations, and audience identification

Ability to write queries using SQL along with a familiarity with relational databases

Advanced Microsoft Excel skills

Exceptional ability to use PowerPoint, Canva or other presentation tools to effectively communicate findings

Exceptional ability to communicate and present findings in a clear concise manner

Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption

Effective interpersonal and communications skills, with strong critical thinking and attention to detail

Strong organization and prioritization skills

As a condition of employment, qualified applicants will be subject to a background check, including criminal history check, driving history and character references

Possess a valid driver's license, a suitable driving history, be insurable by Nashville Predators' insurance carrier and have reliable transportation

Required to work long hours on event days

Ability to clearly communicate with clients and coworkers

Ability to sit for extended periods of time

Ability to stand in an upright position for continuous period of time

Excellent speaking and listening skills, requiring the perception of speech

Walking, bending, carrying of light items such office supplies will be required

Preferred

Google Analytics 4 experience a plus

Experience with data visualization, preferably Tableau

Familiarity with ticket operations and price code nomenclature development a plus; Ticketmaster/Archtics preferred

Familiarity of CRM system operations and management (Salesforce/Microsoft Dynamics 365) preferred

Experience with Syndicated Research Tools (YouGov, Vision Insights, Scarborough, etc.) a plus

Exposure in a consumer marketing automation platform (ie. Salesforce Marketing Cloud, Marketo, Eloqua, etc.) a plus

Experience with Media Valuation Tools (Trajektory, Relo Metrics, MVP Index, etc.) a plus

Benefits

Medical

Dental

Vision

Life insurance

Competitive pay

Referral bonuses

401K eligibility

Priority access to event presales

Tickets to events (when available)

Nashville Locker Room (pro shop) discount

Premium pay for overnight shifts

19+ days of paid time off each year

Ford Ice Center programming discount

On demand pay

Bonus potential

Company

Nashville Predators

The Nashville Predators are a hockey team. It also runs retail and online jersey stores.

Founded in 1998

Nashville, Tennessee, USA

51-200 employees

https://www.nhl.com/predators

H1B Sponsorship

Nashville Predators has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2022 (3)