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MercyFirst · 1 week ago

Care Management Supervisor

Brooklyn, NY

Full-time

Hybrid

Mid, Senior Level

$55K/yr - $60K/yr

2+ years exp

MercyFirst is a not-for-profit human and social service agency dedicated to serving children and families in need. The Care Management Supervisor will oversee case management staff, ensuring the delivery of comprehensive care plans for children and families with complex needs, while also supporting staff development and maintaining program standards.

Child CareHealth CareHomeless ShelterNon Profit

Responsibilities

Overall responsibility for overseeing all aspects of assigned cases

Hire, train, supervise and evaluate all assigned staff

Coordinate monthly staff meetings

Assist caseworkers in developing realistic treatment goals for the children on their caseloads

Ensure assigned staff conduct Field Visits to client’s homes, schools, treatment centers, etc

Ensure monthly foster home visits to assess the quality of care, well being, and safety in the child’s home environment

Ensure the required/recommended services for each child on assigned caseload (medical, developmental, clinical, and educational) and monitor the outcomes and progress

Ensure required documentation for all case actions (progress notes, FASPs, Permanency Reports, Plan Amendments, etc) within established timeframes

Attend ACS and agency staff meetings and trainings. Mentoring new staff; providing opportunities for shadowing and assistance with required paperwork

Respond to emergencies as needed and/or directed

Attend to budgetary processes

Maintain program statistics and prepare reports

Represent program at relevant community and professional organizations

Qualification

Master’s Degree in social work2+ years supervisory experience2+ years foster care experienceChild developmentFamily dynamicsMicrosoft WordMicrosoft OutlookCommunication skillsEngage with clientsValid driver’s licenseCommitment to agency’s mission

Required

Master's Degree in social work or related field

2+ years of related work experience as a supervisor in child welfare

2+ years of foster care work experience

Knowledge of and/or training in child development stages

Knowledge of and/or training in family dynamics

Excellent communication skills (verbal and written)

Proficiency in Microsoft Word and Outlook

Ability to engage with clients

A valid driver's license is strongly preferred

Understanding and willingness to commit to the agency's Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusion and Belonging (DEIB)