PayPal · 11 hours ago
Staff Experience Designer
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$152K/yr - $262K/yr
7+ years expPayPal is a global leader in commerce, providing innovative payment solutions for consumers and businesses. The Staff Experience Designer will lead design efforts for the Pay with Venmo checkout experience, focusing on user-centered design and collaboration with cross-functional teams to enhance the overall customer experience.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance
Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise
Lead some projects or programs within the product function and may coordinate activities of others
Design process, product, and service improvements based on understanding of business needs and industry trends
Determine methods and procedures on new assignments that may impact activities of others
Analyze business trends to inform user experience strategies and initiatives
Collaborate with stakeholders to ensure user needs are prioritized in design processes
Design products that seamlessly integrate interaction design, brand identity, and content—crafting experiences that are as visually compelling as they are thoughtfully structured
Lead end-to-end design initiatives, mentoring designers and elevating standards for UX methodology, process, and execution
Collaborate cross-functionally with product management, engineering, content design, and user research to deliver customer-centered products and services through an iterative design process
Contribute to planning and estimation, ensuring alignment across workstreams and establishing clear expectations
Drive high-quality execution by producing polished, purpose-driven design deliverables and effectively presenting work to stakeholders and executives
Evolve and optimize design processes—identifying opportunities to increase efficiency, clarity, and impact
Foster a culture of collaboration and craft excellence, influencing product direction through design leadership and systems thinking
Qualification
Required
5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Demonstrated mastery of design craft across detailed UX flows, visual design, site mapping, product architecture, and user interface design
Deep understanding of interaction design, art direction, and cultural trends—within and beyond the industry—with a sharp focus on retail and commerce
Experience shaping early product concepts and definitions that mature into feature sets and continuous performance improvements
Equally skilled in crafting refined visual interfaces and intuitive interactive experiences
Proven ability to translate complexity into simple, functional, and value-driven product design
Expertise in developing experiential design audits and journey maps for end-to-end customer experiences
Strong presentation skills, capable of packaging design work into clear, compelling narratives—framing the problem, strategic point of view, market context, and conceptual prototypes
Ability to create clarity and direction when briefs are ambiguous or undefined
Systems-level thinking with a focus on scalability—preserving the integrity of our design system while evolving new patterns, components, and brand expressions
7+ years of experience designing impactful, consumer-facing digital products, with a portfolio showcasing world-class UX/UI and brand-defining work
Preferred
Experience in fintech, financial services, or digital commerce—especially checkout experiences—is strong plus
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
PayPal UK CEO
chaloem khompitoon
President & CEO
Recent News
2026-01-25
2026-01-24
PYMNTS.com
2026-01-24
Company data provided by crunchbase