MBI Inc. · 5 days ago
Oracle CPQ Solutions Manager
Norwalk, CT
Full-time
Hybrid
Senior Level
5+ years expMBI Inc. is seeking a highly skilled and experienced Oracle CPQ Manager to join their team. In this critical role, you will optimize and maintain a customized Oracle CPQ system, provide training, and drive continuous improvement in a B2C retail context.
JewelryLifestyle
Responsibilities
CPQ Customization & Configuration: Design, develop, and maintain complex Oracle CPQ customizations, including BML scripting, custom fields, data tables, configurator rules, commerce processes, and approval workflows, to support evolving business requirements
User Education & Support: Serve as a primary resource for educating non-technical associates on Oracle CPQ functionality. Develop and deliver clear, user-friendly explanations, training materials, and guidance to help teams confidently navigate and utilize the system
Independent Problem Solving: Act as a self-sufficient Oracle CPQ expert, capable of addressing questions, troubleshooting issues, and implementing solutions with minimal oversight. Proactively support business users by translating their needs into effective technical responses
Data Management & Integrity: Manage and maintain CPQ product master data, pricing rules, discounts, and other critical configuration data to ensure accuracy and consistency across all sales channels
System Optimization & Performance: Identify and implement opportunities to optimize CPQ system performance, improve user experience, and streamline quoting processes for a high volume of transactions
Troubleshooting & Support: Provide expert-level support for Oracle CPQ related issues, including troubleshooting configuration problems, data discrepancies, and integration challenges
Business Collaboration: Collaborate closely with sales, product, IT, and other cross-functional teams to gather requirements, translate business needs into technical specifications, and ensure the CPQ system effectively supports strategic initiatives
Documentation & Training: Create and maintain comprehensive documentation for CPQ configurations, customizations, and processes. Assist in developing and delivering training materials for end-users
Release Management: Participate in the planning, testing, and deployment of CPQ enhancements, patches, and upgrades, ensuring minimal disruption to business operations
Continuous Improvement: Stay current with Oracle CPQ best practices and new features, proactively recommending and implementing improvements to enhance system functionality and efficiency
Qualification
Required
Minimum of 5+ years of hands-on experience with Oracle CPQ Cloud. More experience is a plus
Exceptional verbal and written communication skills, with the ability to explain Oracle CPQ concepts clearly to non-technical users
Demonstrated expertise in creating and managing complex CPQ customizations, including: BML Scripting, Configuration Rules (Constraints, Defaults, Formulas), Commerce Processes (Actions, Rules, Layouts), Approval Workflows, Data Tables and Attribute Management
Strong understanding of CPQ data models and their application in a high-volume B2C retail context
High level of autonomy and self-direction; able to take initiative and resolve Oracle-related questions or requests without extensive oversight
Experience training and supporting end-users, especially those unfamiliar with Oracle systems
Proven ability to troubleshoot and resolve complex CPQ issues efficiently
Excellent analytical and problem-solving skills with a keen attention to detail
Strong interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders
Ability to understand MBI's business process and align business process with technical requirements
Preferred
Prior experience supporting a CPQ implementation or redesign
Familiarity with Oracle Integration Cloud (OIC) for integrations between CPQ and other enterprise systems
Exposure to Oracle Fusion Data Intelligence (FDI) for reporting and analytics related to CPQ data
Understanding of Oracle Fusion CX (Customer Experience) modules and their potential integration points with CPQ
Benefits
Competitive salary and comprehensive benefits package.
Hybrid or remote work schedule offering flexibility and work-life balance.
Professional development and growth opportunities.
Access to a private fitness center with extended hours, featuring cardio, resistance, and free weight equipment, along with locker rooms and shower facilities.
Two full food service options with indoor and outdoor seating, plus two Starbucks cafés.
On-site amenities such as car detailing, bank ATMs, shoe repair, and a full-service salon.
Year-round events including workshops, luncheons, happy hours, and health and wellness programs.
Company
MBI Inc.
MBI is a privately owned, consumer products marketing company with annual sales of over $300 million.
201-500 employees
H1B Sponsorship
MBI Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Michael Wilbur
Chief Financial Officer
Company data provided by crunchbase